Netflix streaming issue 2014-05-24

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#1056515 30-May-2014 13:37

steve2222: 1/ why did it not affect EVERYONE using that ISP? I for one had zero issues with Telecom/UnoTelly over this last week or so.

Telecom for instance allowed those that picked up a free static IP to opt-out of the transparent proxy pool, which was particularly useful in certain situations especially if you were a tele-worker/remote-worker/'road-warriors' that for large portions of the day couldn't use their ISPs' DNS settings. Especially when it came down to the way certain CDNs were handled.

2/ why did it not affect anyone in Australia ie surely the NZ ISP's do not use configurations/setups (like transparent proxies) that would be so different to a neighbouring country?

Simple fact of the matter, Australia is in a much better geographical position to us with the location of Perth and Darwin, which allows connections to Singapore and other Asian countries in addition to America, their International transit is far superior to ours that for the last 10 years the need for caching content has not crossed the minds of NOCs in Australia.

Lazarui

136 posts

Master Geek
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#1056570 30-May-2014 14:34

JimmyC:
steve2222: So now that the issues seems to be largely fixed for everybody and we know what the issue was (some inoccent change by Netflix casued probelsm with ISP's using transparent proxies), I have a couple of questions:

1/ why did it not affect EVERYONE using that ISP? I for one had zero issues with Telecom/UnoTelly over this last week or so.

2/ why did it not affect anyone in Australia ie surely the NZ ISP's do not use configurations/setups (like transparent proxies) that would be so different to a neighbouring country?

Thanks to anyone who can improve my knowledge.

1) Certain plans are routed differently. That was alluded to earlier in this thread. Also, some users have posted they specifically asked for an IP outside of the range that goes via Telecom's proxy for eg. Didn't think that was an option but that's what they've said.

2) I don't see any reason to think Aussie ISP proxies would be be the same. They could configure their proxies differently or perhaps better. Could be different proxy product, or perhaps no proxy at all? My next ISP will be based on having no proxy.

note on 2) Unlikely that you'll find many NZ ISP's that do not run transparent Proxies as the benefits far outweigh the negitives when you're this far away from where most people consume....

Might change if we get more local/closer content providers though, thats my hope for the UFB network, might actually encourage some local content providers popping up.

freitasm

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#1056575 30-May-2014 14:41

Lazarui: Might change if we get more local/closer content providers though, thats my hope for the UFB network, might actually encourage some local content providers popping up.

That's why it's important to have more cables to Australia than to the USA. Many CDNs have presence in Sydney now and this would be a lot faster than reaching out to the USA for everything not locally cached.

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Kinodad

8 posts

Wannabe Geek

#1056794 30-May-2014 19:54

Aaaarrrgh...netflix has stopped working again. Anyone else having issues? Was working fine last night!

steve98

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#1056801 30-May-2014 20:02

Kinodad: Aaaarrrgh...netflix has stopped working again. Anyone else having issues? Was working fine last night!

Hmm. Strangely just stopped part way through watching a movie and can't get it going again. Snap UFB Unotelly Netflix USA.

DaveB

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#1056811 30-May-2014 20:07

Kinodad: Aaaarrrgh...netflix has stopped working again. Anyone else having issues? Was working fine last night!

Hi Kinodad. Which provider are you using?

FYI (MY) telecom ADSL2 500 with unblock-us is working, and has continued to work well throughout this problem. Some info may help if there are problems starting to rear their heads again.

EDIT: Sorry, you updated your info as I typed this

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clinty

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#1056813 30-May-2014 20:09

steve98:
Kinodad: Aaaarrrgh...netflix has stopped working again. Anyone else having issues? Was working fine last night!

Hmm. Strangely just stopped part way through watching a movie and can't get it going again. Snap UFB Unotelly Netflix USA.

Same here except with unblock-us. All good now though

Clint

steve98

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#1056816 30-May-2014 20:13

clinty:
steve98:
Kinodad: Aaaarrrgh...netflix has stopped working again. Anyone else having issues? Was working fine last night!

Hmm. Strangely just stopped part way through watching a movie and can't get it going again. Snap UFB Unotelly Netflix USA.

Same here except with unblock-us. All good now though

Clint

Phew working again here too. Getting jumpy at any glitch now!

Kinodad

8 posts

Wannabe Geek

#1056822 30-May-2014 20:18

I'm with telecom, 150gb and unotelly...still down on ATV.

Makoura

49 posts

Geek
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#1056941 31-May-2014 08:15

Still not working after a week on Trustpower

Trying Hulu Plus which works fine. Now to decide which service to keep. I have to say using UK Netflix does give a lot of great documentaries.

UnoTellyService

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Unotelly

#1056942 31-May-2014 08:17

Kinodad: I'm with telecom, 150gb and unotelly...still down on ATV.

Can you check on your computer to see if it's working there?

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Coil

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#1056946 31-May-2014 08:43

Makoura: Still not working after a week on Trustpower Trying Hulu Plus which works fine. Now to decide which service to keep. I have to say using UK Netflix does give a lot of great documentaries.

I would agree, More tho doco sort of guy vs random TV shows and old movies.

AshB1304

20 posts

Geek

#1056988 31-May-2014 10:58

Can anyone explain why I can now play UK Netflix Just fine, but still can't get US to play? I can access US just fine and browse no problem: just can't play. The finer points of US v UK Netflix is irritating me ...a lot!
Using Apple TV/iPad - unblock US - Vodafone. Thanks

Lurch

1061 posts

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#1057005 31-May-2014 11:27

TimA:
Makoura: Still not working after a week on Trustpower Trying Hulu Plus which works fine. Now to decide which service to keep. I have to say using UK Netflix does give a lot of great documentaries.

I would agree, More tho doco sort of guy vs random TV shows and old movies.

Would be okay if you're in to that, UK Netflix is missing a lot, even Clone wars is not there. So not really a better option. Anyway mine is working fine (crossed fingers) 4 more months to go and I'll be moving on from Vodafone though.

alisam

878 posts

Ultimate Geek
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#1057218 31-May-2014 21:05

Using: Roku 3, Unotelly DNS, Vodafone VDSL, Powerline.

After Vodafone came to the party, my perception is that Netflix USA is a lot quicker to load. Hovering (for what seemed a long time) at 25% seems (at present) to be a distant memory.

This is what streaming should be like.

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