Netflix streaming issue 2014-05-24

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54 posts

Master Geek
+1 received by user: 24

#1052775 25-May-2014 13:38

Im getting the n8211 but it only seems to be on chrome.
I'm using mediahint (paid for now) which is no longer working for chrome nor is Overplay VPN.
I also did a fresh install of windows professional 64bit (for other reasons) and fresh install of chrome and silverlight with no success.

I am however currently using Overplay VPN through Mozilla Firefox and have had success with the last 2 programs watched, will report back when it changes episodes as that is where my problems initially started.

ISP is telecom and I'm on the 500gb plan.

jonathan18

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Uber Geek
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#1052779 25-May-2014 13:48

I have no issues watching stuff on Netflix US on the laptop or iPad (Getflix and Snap UFB), though haven't tried the ATV.

Why is it that some appear to have no problems? Are there any common factors for those that are?

StumpJumper65

3 posts

Wannabe Geek
+1 received by user: 2

#1052789 25-May-2014 14:10

As with many people here... on a conventional ADSL plan with Telecom... Have an ATV and Surface Pro. Neflix US was fine until thursday using unblock-us directly configured on the TV. Once failed, i reconfigured surface with unblock-us - no good, then tried getflix - same story. unblock-us support forums have a lot of issues reporting now, especially from NZ and a service announcement confirming they are aware of it.

Changed to Netflix UK this morning and watched an episode of House of Cards perfectly.

With others, i dont understand why some people are getting service OK, but i'd put money on this being a geoblocking move by Netflix to try to prevent leakage under pressure from content providers, in much the same way as there was noice last month about Hulu doing this to VPN connected international users.

semigeek

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#1052792 25-May-2014 14:18

Netflix working fine here, on Slingshot ADSL using Unblock-US

gimbo

3 posts

Wannabe Geek

#1052796 25-May-2014 14:35

Hi there! New to Geekzone, but am a long time lurker... thanks to all those who have unknowingly assisted me in the past :P Just thought I'd share that there does seem to be a problem with netflix experienced by users in other countries, particularly those in the US... http://downdetector.com/status/netflix/map/. In the meantime, I've switched to the UK Netflix using unotelly, working a treat :)

blakamin

4431 posts

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#1052811 25-May-2014 14:44

Dratsab:
robjg63: is the problem happening in other countries as well?

Yes - including the US.

No issues at my place... using getflix and xbox360.

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AKT

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Ultimate Geek
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#1052813 25-May-2014 14:46

gimbo: In the meantime, I've switched to the UK Netflix using unotelly, working a treat :)

Doesn't work for me :( ATV, UnoTelly & VF Cable...

A

shelford

115 posts

Master Geek
+1 received by user: 11

#1052819 25-May-2014 14:51

I'm also having the same problem.

I'm using netflix US on xbox one with unblock-US. It was fine on friday night then when I went to watch something last night it wouldn't work but it would on my laptop (hp-windows 8) but today it's not working on either.

I haven't tried switching to UK. I'm hoping it's something that will be fixed soon!

thewanderingv

185 posts

Master Geek
+1 received by user: 14

#1052822 25-May-2014 14:53

Switching to UK is only a very paltry alternative to a fix to US access - I remember reading somewhere that the catalogue difference is something like 3x - 9900 US titles to 3300 UK titles.

pchs

187 posts

Master Geek
+1 received by user: 46

#1052823 25-May-2014 14:57

SaRaCeNz: I wonder if they're implementing some type of ping based throttle- anything above a certain threshold is obviously not in the US?

Could be an interesting idea, but then you will have US citizens on the likes of Satellite and some other forms of high latency access (and maybe bad ISP routing) on the mainland, so a 150ms hop from say Netflix's CDN on the US West Cost to AK NZ could be the same or less than some badly connected USA mainland users.. would be a helpdesk nightmare.

My bet is they have some clever software which is detecting a significant amount of requests from certain end nodes that the DNS providers are using and blocking them, possibly with a timeout which is causing the erratic results.

It will be interesting to see if they block access based on carrier AS number, they could wipe out access to most of NZ/AU carriers quickly, which would break the DNS based ones, VPN's will still work, I'd expect they have not done this otherwise it would be either working or not, but then again they may just be playing with us!

dclegg

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#1052849 25-May-2014 15:26

How are people with problems configuring their DNS? I'm wondering if there is a pattern there. I always configure on a per device basis rather than on my router.

Slightly related: if I do have to resort to using a VPN what is the best way to integrate that into our Apple TV based ecosystem. Last night I had success by configuring the VPN on my iPhone and using the NetFlix app on that to AirPlay to my Apple TV. This was a bit flakey though, and AirPlay didn't always successfully start.

Its also a cumbersome longterm solution, considering we have two Apple TVs that are often used simultaneously for NetFlix access. We do have a range of iOS devices that can be configured to do this, but its making thing far less WAG friendly than our current DNS based setup. It also means there are more hoops to jump through when our router has one of its hiccups, resulting in lost Internet connectivity. I'm not sure if my router (Apple AirPort Extreme) or modem (Draytek Vigor 120) would support having the VPN directly configured there, and TBH I'm not sure I'd want to operate that way anyway. I'd only want to use the VPN when necessary to overcome geoblocked content.

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freitasm

BDFL - Memuneh
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#1052893 25-May-2014 15:58

Ok, so it seems there two things in play here:

Netflix is having problems in the USA
DNS unblocker users are having problems in certain ISP (namely Vodafone and Telecom)

Other things to consider:

VPN users are not having problems
Some users on Slingshot Global Mode seem to also have problems
Snap is not having these problems either VPN or DNS

DClegg, I tried configuring DNS on router and on device, with same results. Tried blocking Google DNS and others as recommended by the article linked before. Same result.

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sultanoswing

818 posts

Ultimate Geek
+1 received by user: 160

#1052896 25-May-2014 16:04

Vodafone & Telecom = wannabe online content providers.

Netflix = competition.

Coincidence or conspiracy?

Cbfd

307 posts

Ultimate Geek
+1 received by user: 63

#1052899 25-May-2014 16:06

All working good here on big pupe ;)

NonprayingMantis

6434 posts

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#1052904 25-May-2014 16:11

pchs:
SaRaCeNz: I wonder if they're implementing some type of ping based throttle- anything above a certain threshold is obviously not in the US?

Could be an interesting idea, but then you will have US citizens on the likes of Satellite and some other forms of high latency access (and maybe bad ISP routing) on the mainland, so a 150ms hop from say Netflix's CDN on the US West Cost to AK NZ could be the same or less than some badly connected USA mainland users.. would be a helpdesk nightmare.

My bet is they have some clever software which is detecting a significant amount of requests from certain end nodes that the DNS providers are using and blocking them, possibly with a timeout which is causing the erratic results.

It will be interesting to see if they block access based on carrier AS number, they could wipe out access to most of NZ/AU carriers quickly, which would break the DNS based ones, VPN's will still work, I'd expect they have not done this otherwise it would be either working or not, but then again they may just be playing with us!

Could be, but generally satellite bb users in the states still have very low caps and/or very low speeds, so would be unlikely to use netflix anyway. Also, the numbers are fairly small so netflix could white list ip ranges from those ISPs fairly easily.

Netflix don't need to make it impossible to get around, they just need to make it hard enough that most people won't bother. Anything that requires fiddling with too many settings is going to do that.

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