exador:

 

sen8or:

 

We sell high end European brand where the pre-delivery / software can be upwards of 20 tech hours per vehicle, our ORCs for that brand aren't as high..... (but then the price isn't as low either so apples/oranges)

 

 

It seems unfair that the manufacturer would ship a vehicle with outdated software and then expect the customer to pay for the upgrade. 

 

It was most likely up to date when it was shipped but there's been updates since then. This happens all the time with other goods.

Who should pay? That's a different question.