WIN7 MC crashes on Sat scan

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Rollux

362 posts

Ultimate Geek

#67789 8-Sep-2010 12:33

Hi All,

Interesting problem has appeared. machine details are in sig. I had a tweak of my LNB and decided to have a go at the SBS broadcasts in prep for my new tuner (Blackgold 3595, not arrived yet). However, in MC as soon as i ask to scan either a single or full transponder scan MC instantly closes with an unexpected error and restarts. Nothing logs in Event viewer or system logs.
There is nothing else plugged into the Dish, and everything works fine aside from that - sort of.
I'm sure my tuner card is on the way out as it is occasionally very poor signal, corrupted video/audio and sometimes "missing". My HVR3000 did the same until it stopped working completely, so I guess this one is dying too. Seems unusual tho that I am unable to rescan for sat signals. I am not going to uninstall and reinstall the card at the moment cause I'll have no TV at all if/when this stops working before my BG3595 arrives!

Lounge:
WIN7 HOME x64 HTPC - E6420 2.13Ghz - 4Gb 800MHZ PATRIOT RAM - ASUS HD5670 1GB
ASUS P5B-VM MOBO - LG BLU-RAY DRIVE - BG3595 TUNER - 1.5TB STORAGE
PANASONIC 42" FULL HD PLASMA - PIONEER VSX1019AHK RECEIVER - WHARFDALE DIAMOND 10 SPEAKERS

Man Cave:
XBOX 360 MODERN WARFARE 2 EDITION - PANASONIC 37" PLASMA - SONY MONSTA 5.1 SURROUND SYSTEM

Regs

4066 posts

Uber Geek

Trusted

Snowflake

#377853 8-Sep-2010 13:08

try scanning on a different day instead?

seriously though, i have a 7MC with Nova-S-Plus and have had no problems, or blue screens, when adding SBS channels. I'd suggest that you make sure that nothing is trying to record at the time you do it though just in case its a hpol vs vpol switching issue. I'm using x86 version, not x64 version however.

i have 2 of these nova cards, both nearly 3 years old and no issues whatsoever. Have you tried a different power supply in your machine? perhaps power to the cards is an issue?

Sales Engineer
Snowflake
www.snowflake.com

about.me/nzregs
Twitter: @nzregs

Rollux

362 posts

Ultimate Geek

#377920 8-Sep-2010 15:56

** Update** Tried with WINTV and it also crahes when I try to scan satellites so it is a harware issue.

have tried scanning multiple times, no recording etc. Can't rescan any transponder, H or V as the moment I hit the scan now button MC crashes.

My nova cards were/are just on 5yrs old. Tried both cards in another machine with the same video/audio/dead issues, so unlikely to be my machine.

most likely the issue is a result of something in the card dying, but it seems weird I can recieve without issue but the moment I ask it to scan it crashes.

Regs

4066 posts

Uber Geek

Trusted

Snowflake

#377929 8-Sep-2010 16:12

could still be a driver issue. was the other machine also x64 with the same driver version?

Sales Engineer
Snowflake
www.snowflake.com

about.me/nzregs
Twitter: @nzregs

Rollux

362 posts

Ultimate Geek

#378135 9-Sep-2010 09:42

No, other PC was XP 32bit with nvidia GPU and AMD everything else. Polar opposite to mine. This was to check the audio/video issues, not the scan issues.
Almost nothing has changed since I did a clean install 3 months ago, with the exception of gpu drivers, so I can't see really why it would be a driver issue.
Doesn't matter, when my new tuner arrives this one will be biffed if it won't scan.