PB Tech quoted my Dad $115+GST for 1x 2GB laptop RAM

Forums › Laptops and mobile computers › PB Tech quoted my Dad $115+GST for 1x 2GB laptop RAM

heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#90676 27-Sep-2011 17:18

Hate to post about this but this is just unacceptable.

Just as the title says. Dad told me he was quoted by PB Tech $115+GST for 1x 2GB worth of laptop RAM.

Seriously, we know 2GB RAM can cost as little as $30.

Dad needed to upgrade the RAM on his Acer netbook.

If this isn't ripping people off, I don't know what is!

/rant

1 | 2 | 3 | 4 | 5 | 6

Hammered
8739 posts

Uber Geek
+1 received by user: 2390

Moderator

ID Verified

Trusted

Lifetime subscriber

#526350 27-Sep-2011 17:22

How old is his laptop?

kyhwana2

2572 posts

Uber Geek
+1 received by user: 233

#526353 27-Sep-2011 17:24

What kind of RAM? What speed?

heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#526354 27-Sep-2011 17:26

3 month old laptop. Nothing special about the RAM. Seriously, $115+GST? You wouldn't need a high speed / spec-ed RAM for a netbook in any case.

It's disgraceful.

gzt

18674 posts

Uber Geek
+1 received by user: 7809

Lifetime subscriber

#526356 27-Sep-2011 17:26

PBTech are usually pretty good. What is the exact spec?

Prices on some of the older stuff (at exact ancient spec) are utterly insane.

heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#526357 27-Sep-2011 17:27

He asked for the cheapest RAM available.

gzt

18674 posts

Uber Geek
+1 received by user: 7809

Lifetime subscriber

#526358 27-Sep-2011 17:27

Oh, is that price with installation?

Dell

Shop now for Dell laptops and other devices (affiliate link).

kyhwana2

2572 posts

Uber Geek
+1 received by user: 233

#526359 27-Sep-2011 17:27

http://pbtech.co.nz/index.php?z=p&p=MEMKIN1056&name=Kingston-ValueRAM-2GB-800MHz-Sodimm-DDR2 for DDR2
http://pbtech.co.nz/index.php?z=p&p=MEMKIN62048&name=Kingston-DDR3-SODIMM-2GB-1333MHz-NON-ECC-CL9 for DDR3.

Exactly what kind of laptop is this and what RAM were they trying to sell him?

heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#526360 27-Sep-2011 17:31

kyhwana2: http://pbtech.co.nz/index.php?z=p&p=MEMKIN1056&name=Kingston-ValueRAM-2GB-800MHz-Sodimm-DDR2 for DDR2
http://pbtech.co.nz/index.php?z=p&p=MEMKIN62048&name=Kingston-DDR3-SODIMM-2GB-1333MHz-NON-ECC-CL9 for DDR3.

Exactly what kind of laptop is this and what RAM were they trying to sell him?

It is an Acer netbook, 10 inch screen running AMD. Nothing special about it really.

Even if you factor in installation, and say RAM costs $30+GST, does it take $85+GST to install RAM? $85+GST is equivalent to 2 hours labour! So either way, it doesn't make any sense.

robbyp

1199 posts

Uber Geek
+1 received by user: 8

#526363 27-Sep-2011 17:33

heavenlywild:
kyhwana2: http://pbtech.co.nz/index.php?z=p&p=MEMKIN1056&name=Kingston-ValueRAM-2GB-800MHz-Sodimm-DDR2 for DDR2
http://pbtech.co.nz/index.php?z=p&p=MEMKIN62048&name=Kingston-DDR3-SODIMM-2GB-1333MHz-NON-ECC-CL9 for DDR3.

Exactly what kind of laptop is this and what RAM were they trying to sell him?

It is an Acer netbook, 10 inch screen running AMD. Nothing special about it really.

Even if you factor in installation, and say RAM costs $30+GST, does it take $85+GST to install RAM? $85+GST is equivalent to 2 hours labour! So either way, it doesn't make any sense.

Have you tried seeing what other companies are charging for the identical ram on pricespy? DDR2 is quite old isn't it?

kyhwana2

2572 posts

Uber Geek
+1 received by user: 233

#526364 27-Sep-2011 17:33

Oh, that's including labour. Hmm.

See http://www.pbtech.co.nz/index.php?p=service
Should only be $25/$40 for labour. Did he want them to come out and install it at his house or something?

Although seriously, it's (usually) not that hard to install RAM. Can you not walk him through installing it?

heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#526365 27-Sep-2011 17:37

Let me repeat - he went into PB, asked for the cheapest DDR3 RAM, and was quoted that price.

The thing is, even if the quote was including labour, it doesn't take over 2 hours to install RAM.

With or without labour, it's a rip off.

PB is usually quite good, so I am very surprised to hear this today and not happy at all.

Dell

Shop now for Dell laptops and other devices (affiliate link).

gzt

18674 posts

Uber Geek
+1 received by user: 7809

Lifetime subscriber

#526366 27-Sep-2011 17:38

Some of the Acer One's do not have user replaceable RAM.

Which model exactly?

heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#526367 27-Sep-2011 17:39

kyhwana2: Oh, that's including labour. Hmm.

See http://www.pbtech.co.nz/index.php?p=service
Should only be $25/$40 for labour. Did he want them to come out and install it at his house or something?

Nope.

kyhwana2:
Although seriously, it's (usually) not that hard to install RAM. Can you not walk him through installing it?

That's not the point. It's the price he is quoted.

heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#526369 27-Sep-2011 17:41

gzt: Some of the Acer One's do not have user replaceable RAM.

Which model exactly?

http://www.jbhifi.co.nz/computers/acer/aspire-one-10-1-inch-250gb-netbook-sku-20848/

You can replace the RAM on this model.

kyhwana2

2572 posts

Uber Geek
+1 received by user: 233

#526370 27-Sep-2011 17:44

Weird. I don't suppose he got the sales person's name? Might be worth reporting to a manager or something.

EDIT: Because i've bought lots of stuff from PBTech and never had any problems, but then again, I know exactly what I want and usually end up ordering through one of the senior sales reps there.

1 | 2 | 3 | 4 | 5 | 6