Spark Internet down - international only ?

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Internet down - international only ?

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Ultimate Geek
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#1711272 29-Jan-2017 10:47

Balm its gone!

Monza

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#1711273 29-Jan-2017 10:48

Mine just came back up, on fibre in Auckland.

tardtasticx

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#1711274 29-Jan-2017 10:50

Up for us it looks like. On VDSL in Auckland. Not a bad effort. The Geekzone thread only got to 1 and a half pages. Nice.

firewire

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#1711275 29-Jan-2017 10:52

Yup has just come back up.

It seems it was still normal at around 10AM according to the router log

Jan 29 10:04:53

SNTP Synchronised to server: 130.217.226.51

DjShadow

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#1711276 29-Jan-2017 10:52

Its only just made breaking news on stuff

tdgeek

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#1711277 29-Jan-2017 10:53

DjShadow:

Its only just made breaking news on stuff

They may update to not breaking now, news

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tdgeek

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#1711278 29-Jan-2017 10:54

Stuff was working but slow, Herald and RNZ seemed to work fine during the outage

stashren

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Geek
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#1711279 29-Jan-2017 10:54

Mine just started working

yitz

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#1711280 29-Jan-2017 10:56

Must've have been outage at one of their major POPs.

DjShadow

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#1711282 29-Jan-2017 11:00

Is the spark mobile network running ok? iphone doesn't seem to want to find a network

Currently in Wellington city

waikariboy

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#1711283 29-Jan-2017 11:00

lol Spark wrote in a Facebook post that it was "aware of issues affecting some people's broadband mobile" but there network outage page said everything was fine!

Balm its gone!

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Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

Lias

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#1711286 29-Jan-2017 11:03

When first started troubleshooting, it looked like the issue was in Sydney, I had connectivity to everything in NZ including GZ, but FB etc were down, and trace routes looked like packets were making it to Sydney and then going poof.

After I restarted modem and ONT as a "just in case", I had even less connectivity, and no traceroutes made it past the .jetstream.xtra.co.nz IP which I think is the POP? Still had connectivity to a handful of NZ sites but that was it.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

DjShadow

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#1711287 29-Jan-2017 11:04

I'm confirming I don't have working mobile data, phone connected to Spark's network but won't go to 4G

Spark's own app says there is no internet

clinty

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#1711288 29-Jan-2017 11:07

My clients are reporting in - all ok.

freitasm

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#1711293 29-Jan-2017 11:30

Just received:

Media Advice on Spark mobile and broadband outages 29 January 2017

Impacted Spark mobile and broadband services are now being progressively restored following this morning’s outages.

From approximately 9.15am there were widespread outages intermittently impacting some mobile and broadband services in locations around the country. This impacted 263 of the approximately 1500 Spark mobile sites in New Zealand, those sites predominantly in the Auckland region. Broadband services were also impacted in other locations around the country.

Technical teams have been working hard on resolving the issues as a matter of urgency. The problem was identified as a hardware fault located in one of the core Spark network exchanges and a fix has been put in place. Most impacted services restored immediately, and others are progressively self-restoring.

Should customers not see services return to normal, we recommend they restart their broadband modem or mobile device.

We apologise to our customers for the inconvenience caused.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

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