Spark Internet down - international only ?

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Internet down - international only ?

Mikek

112 posts

Master Geek
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#208152 29-Jan-2017 10:12

http://downdetector.co.nz/problems/spark

Mines not working anyone having the same issues ?

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#1711256 29-Jan-2017 10:14

Yep,

Calls coming in from clients now - we are still trying to see what is accessible and what isnt :)

So much for my Sunday lie in lol

gathixpower

39 posts

Geek
+1 received by user: 1

#1711257 29-Jan-2017 10:14

It is down. Not just international traffic, been like that for the past couple of hours.

stashren

26 posts

Geek
+1 received by user: 3

#1711258 29-Jan-2017 10:17

Yep, same problem here. Some sites work some don't
It started playing up about 10am

Mikek

112 posts

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+1 received by user: 42

#1711259 29-Jan-2017 10:19

Hmm
My national traffic works fine for me. Trademe or nz herald and I can ping all local stuff just not international.

But I'm sure they will be well aware of the issues just wanted to check with others :)

clinty

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#1711260 29-Jan-2017 10:23

Some clients not getting past first hop, some clients not affected :(

So far I have e clients in QTN, Hanmer and CHCH affected

May pay to log a call anyway, more info for thier engineers

Clint

Edit: added locations

clinty

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#1711261 29-Jan-2017 10:25

http://www.spark.co.nz/help/other/spark-network-faults/

Clint

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littleheaven

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#1711262 29-Jan-2017 10:27

Mine too - NZ sites loading fine, but nothing else. The Spark faults line is engaged and status map shows no issues. I'm 50th in online chat queue and have been for the last 10 minutes.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

clinty

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#1711263 29-Jan-2017 10:28

I think we can safely say they know about it then lol

waikariboy

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#1711264 29-Jan-2017 10:34

DAM IT, looked at the spark outage map and says everything is fine all morning, so thought **** must of done something last night to my PFSENSE when trying to setup a DMZ, so i restored from backups.

Balm its gone!

sbiddle

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#1711265 29-Jan-2017 10:34

Looks like Spark is dead.

All support numbers and 0800 000000 even from inside and outside their network aren't working.

waikariboy

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#1711267 29-Jan-2017 10:35

littleheaven: Mine too - NZ sites loading fine, but nothing else. The Spark faults line is engaged and status map shows no issues. I'm 50th in online chat queue and have been for the last 10 minutes.

lol i have been visiting that site since 9:30am and it keeps saying no faults and we update every 10mins

Balm its gone!

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surfisup1000

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#1711268 29-Jan-2017 10:36

Hmmm my skinny iPhone data is not working at all either, neither is my daughters.....restarting phone made things even worse, cannot even make phone calls

davisg

74 posts

Master Geek
+1 received by user: 18

#1711269 29-Jan-2017 10:36

Now I remember why I don't have broadband and mobile with the same provider. Vodafone 4G is working fine.

Mind you I don't have enough data on my plan to watch this week's episode of The Grand Tour.....

GD (Hamilton)

tardtasticx

3084 posts

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#1711270 29-Jan-2017 10:42

I'll just add to it, down for our Spark Broadband at home.

I do love how their official outage page isn't even updated. Apparently everything is running just fine but obviously not when the map service running on the page isn't even loading.

DarkShadow

1647 posts

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#1711271 29-Jan-2017 10:45

https://twitter.com/SparkNZ/status/825453619914760192

We're aware of issues affecting mobile and broadband customers right now, we're looking into it urgently and will update when we know more.

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