New Spark Futura Modem upload issues on 4g

Forums › Spark New Zealand (including Skinny and BigPipe) › New Spark Futura Modem upload issues on 4g

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sigod

32 posts

Geek

#3393981 14-Jul-2025 22:26

I know i used to have fibre for 4 years in a different city. I found another possible issue in the router logs:

14.07.2025 22:08:07 [Steering] (Mac address of my device) RadioId:0, Rssi:-42, targetBand:0, steerReason:2

The log is full of these messages. I think the firmware is causing steering logging even when I turned off band steering and only use 2.4ghz and this is causing DHCP instability.

This person had a similar issue:

https://www.geekzone.co.nz/forums.asp?forumid=39&topicid=315188

michaelmurfy

meow
13240 posts

Uber Geek

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#3393988 14-Jul-2025 22:37

I don't think it is related to this at all - this log is related to WiFi.

Confirm the problem happens over Ethernet because this thread is now going on a bit of a tangent between blaming Spark, and blaming the router when in reality it's sounding more and more like your WiFi device.

But as others mentioned multiple times, it really sounds like you should be looking into UFB if upload speeds and stability are this much of a concern for you. I would only ever use FWA / Starlink etc as a secondary backup connection if UFB exists at your premises.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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sigod

32 posts

Geek

#3393990 14-Jul-2025 22:44

It's doing it on multiple wifi devices it's not just one... I GET IT I UNDERSTAND FIBRE IS THE ANSWER to my new 4g router problems. I don't want to hear that again. I'm trying to get to the heart of the problem with THIS NEW ROUTER for the sake of interest in the technical reasons why. I will eventually just go back to my old router or get fibre.

Asteros

252 posts

Ultimate Geek

#3393994 14-Jul-2025 23:19

Your router sounds faulty. Could you return it and get a replacement one?

sigod

32 posts

Geek

#3393995 14-Jul-2025 23:27

Asteros:

Your router sounds faulty. Could you return it and get a replacement one?

Yes that is the obvious course of action assuming the other Futura modems don't do the same thing. It'll go back to Spark in any case.

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