Got VDSL Connected but having issues

Forums › Spark New Zealand (including Skinny and BigPipe) › Got VDSL Connected but having issues

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955 posts

Ultimate Geek

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Spark NZ

#956170 22-Dec-2013 14:00

plambrechtsen:

Chrizvi: Does telecom uses username and pass for adsl? It has the default logon details user@xtrabb.co.nz

It doesn't matter what you put in there, as it's all based off your line. "user@xtrabb.co.nz" / "password" is what is hard-coded into the modem for username & password.

This is not quite correct. You must have a valid realm (the bit after the '@') in order to get service.
Set it to something like user@xtra.co.nz and you'll be fine. Any password, it does not matter.

My views are my own, and may not necessarily represent those of my employer.

Chrizvi

295 posts

Ultimate Geek

#956172 22-Dec-2013 14:36

GUYSSSS!!!!

at last it's all good now!!! here's what I did..

I can't wait for chorus to come in so I did it my own. first I checked my jackpoint and see if there are bad wirings. looks good.

so then went to ETP and I could see that the LINE wiring is really dodgy! so went to jaycar and bought crimp gel connector. then connected and viola! here's my new DSL connection.

Bandwidth (Up/Down) [kbps/kbps]: 1,081 / 17,505
Data Transferred (Sent/Received) [MB/GB]: 242.28 / 5.91
Output Power (Up/Down) [dBm]: 12.6 / 4.2
Line Attenuation (Up/Down) [dB]: 8.4 / 20.0

and ERRORS totally zero!!!

imagine 2 chorus tech went to our place and checked the ETP and didn't even bother to check the LINE wiring and replace with a new connector!!!

sigh! and I'm so happy!!! and so relieved!

I guess I could apply for VDSL again now!!!!!!!!!

will have a chat with telecom!

Chrizvi

295 posts

Ultimate Geek

#956175 22-Dec-2013 14:40

ps. my line attenuation is even better from my previous ADSL connection!!! so happy!!!!

plambrechtsen

1948 posts

Uber Geek
Inactive user

#956179 22-Dec-2013 14:53

Chrizvi: GUYSSSS!!!!

at last it's all good now!!! here's what I did..

I can't wait for chorus to come in so I did it my own. first I checked my jackpoint and see if there are bad wirings. looks good.

so then went to ETP and I could see that the LINE wiring is really dodgy! so went to jaycar and bought crimp gel connector. then connected and viola! here's my new DSL connection.

Bandwidth (Up/Down) [kbps/kbps]: 1,081 / 17,505
Data Transferred (Sent/Received) [MB/GB]: 242.28 / 5.91
Output Power (Up/Down) [dBm]: 12.6 / 4.2
Line Attenuation (Up/Down) [dB]: 8.4 / 20.0

and ERRORS totally zero!!!

imagine 2 chorus tech went to our place and checked the ETP and didn't even bother to check the LINE wiring and replace with a new connector!!!

sigh! and I'm so happy!!! and so relieved!

I guess I could apply for VDSL again now!!!!!!!!!

will have a chat with telecom!

Well that sounds to me like a incorrect VDSL install... So Chorus should come back and do what they charged Telecom to do... and not charge you for the pleasure.

hyperman

418 posts

Ultimate Geek

#956198 22-Dec-2013 15:39

Chrizvi: GUYSSSS!!!!

at last it's all good now!!! here's what I did..

I can't wait for chorus to come in so I did it my own. first I checked my jackpoint and see if there are bad wirings. looks good.

so then went to ETP and I could see that the LINE wiring is really dodgy! so went to jaycar and bought crimp gel connector. then connected and viola! here's my new DSL connection.

Bandwidth (Up/Down) [kbps/kbps]: 1,081 / 17,505
Data Transferred (Sent/Received) [MB/GB]: 242.28 / 5.91
Output Power (Up/Down) [dBm]: 12.6 / 4.2
Line Attenuation (Up/Down) [dB]: 8.4 / 20.0

and ERRORS totally zero!!!

imagine 2 chorus tech went to our place and checked the ETP and didn't even bother to check the LINE wiring and replace with a new connector!!!

sigh! and I'm so happy!!! and so relieved!

I guess I could apply for VDSL again now!!!!!!!!!

will have a chat with telecom!

Any chance you took photos of the dodgy work ???
I cant see to believe these people who don't know how to use scotchlocks or even the old school tools like a soldering iron!
however I am guessing the latter is a tool that most(if not all) chorus techs do not/are not aloud to carry

The views expressed by me are not necessarily those of my employer

Chrizvi

295 posts

Ultimate Geek

#956207 22-Dec-2013 15:57

hyperman:
Chrizvi: GUYSSSS!!!!

at last it's all good now!!! here's what I did..

I can't wait for chorus to come in so I did it my own. first I checked my jackpoint and see if there are bad wirings. looks good.

so then went to ETP and I could see that the LINE wiring is really dodgy! so went to jaycar and bought crimp gel connector. then connected and viola! here's my new DSL connection.

Bandwidth (Up/Down) [kbps/kbps]: 1,081 / 17,505
Data Transferred (Sent/Received) [MB/GB]: 242.28 / 5.91
Output Power (Up/Down) [dBm]: 12.6 / 4.2
Line Attenuation (Up/Down) [dB]: 8.4 / 20.0

and ERRORS totally zero!!!

imagine 2 chorus tech went to our place and checked the ETP and didn't even bother to check the LINE wiring and replace with a new connector!!!

sigh! and I'm so happy!!! and so relieved!

I guess I could apply for VDSL again now!!!!!!!!!

will have a chat with telecom!

Any chance you took photos of the dodgy work ???
I cant see to believe these people who don't know how to use scotchlocks or even the old school tools like a soldering iron!
however I am guessing the latter is a tool that most(if not all) chorus techs do not/are not aloud to carry

ahh wasn't able to take picture but the old wiring is like this..

LINE wire connected to gel connector with 5 inches twisted pair (he probably did this to extend the wire from telecom line) then connected again to gel connector which connects to input of master splitter...
the prob was the first connector is dodgy like almost not connected (lose wiring)..
so what I did is just connect the LINE wire directly to the input of master splitter using the gel connector..

hyperman

418 posts

Ultimate Geek

#956210 22-Dec-2013 16:03

Chrizvi:
hyperman:
Chrizvi: GUYSSSS!!!!

at last it's all good now!!! here's what I did..

I can't wait for chorus to come in so I did it my own. first I checked my jackpoint and see if there are bad wirings. looks good.

so then went to ETP and I could see that the LINE wiring is really dodgy! so went to jaycar and bought crimp gel connector. then connected and viola! here's my new DSL connection.

Bandwidth (Up/Down) [kbps/kbps]: 1,081 / 17,505
Data Transferred (Sent/Received) [MB/GB]: 242.28 / 5.91
Output Power (Up/Down) [dBm]: 12.6 / 4.2
Line Attenuation (Up/Down) [dB]: 8.4 / 20.0

and ERRORS totally zero!!!

imagine 2 chorus tech went to our place and checked the ETP and didn't even bother to check the LINE wiring and replace with a new connector!!!

sigh! and I'm so happy!!! and so relieved!

I guess I could apply for VDSL again now!!!!!!!!!

will have a chat with telecom!

Any chance you took photos of the dodgy work ???
I cant see to believe these people who don't know how to use scotchlocks or even the old school tools like a soldering iron!
however I am guessing the latter is a tool that most(if not all) chorus techs do not/are not aloud to carry

ahh wasn't able to take picture but the old wiring is like this..

LINE wire connected to gel connector with 5 inches twisted pair (he probably did this to extend the wire from telecom line) then connected again to gel connector which connects to input of master splitter...
the prob was the first connector is dodgy like almost not connected (lose wiring)..
so what I did is just connect the LINE wire directly to the input of master splitter using the gel connector..

That sounds to me like a fantastic case of a tech who failed to use the simplest of connectors [face palm]
Hate to think what he'd be like terminating RJ45's

The views expressed by me are not necessarily those of my employer

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hio77

12999 posts

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Lizard Networks

#956219 22-Dec-2013 16:21

wow.. what a resolution, i would have taken lots of photos - not that my install ended up getting a wack across anyones hands even with the pictures, but it is great for posting here.

now lets see what you can do on vdsl eh?

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

stevenz

2802 posts

Uber Geek

#956478 23-Dec-2013 11:14

Do Chorus techs actually have to have any sort of electrical cert or qualifications to do their jobs? Some of them seem pretty hopeless.

@KnightNZ

hio77

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Lizard Networks

#956515 23-Dec-2013 11:48

stevenz: Do Chorus techs actually have to have any sort of electrical cert or qualifications to do their jobs? Some of them seem pretty hopeless.

IIRC, there was a thread around here, which went into explaining that it was all passed on training rather than any sort of degree/course..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Chrizvi

295 posts

Ultimate Geek

#956710 23-Dec-2013 21:10

hio77: wow.. what a resolution, i would have taken lots of photos - not that my install ended up getting a wack across anyones hands even with the pictures, but it is great for posting here.

now lets see what you can do on vdsl eh?

yeah, will keep posted on vdsl. but im confident that this time will be much better!! (finger-crossed)

yitz

2074 posts

Uber Geek

#956713 23-Dec-2013 21:32

Does Netflix SuperHD work better now? (Slingshot ADSL2+ vs Telecom ADSL2+ comparison)

Chrizvi

295 posts

Ultimate Geek

#956797 24-Dec-2013 08:41

yitz: Does Netflix SuperHD work better now? (Slingshot ADSL2+ vs Telecom ADSL2+ comparison)

Good question!
for some reason it is still not working fine. I could get 6-7Mb down from US but it is still buffering and not getting SuperHD on PS3.
My previous Slingshot was really good and could get SuperHD... even mentioned that I could watch 3D movies which requires at least 7-9Mb down..

To me it looks like Telecom peering with SONY PS3 PSN network is no good or maybe the routing to Sony is probably going somewhere... (as you may know PS3 is using their own servers to host Netflix.

So looks like it needs to make some tweaking or probably Telecom needs to do something? or has someone from Telecom users makes their PS3 Netflix watch in SuperHD?

really loving watching Netflix in SuperHD like Walking Dead, House of Cards, Scandal, etc. Wife even complaining and she is happy to pay termination fee with Telecom just to move back to slingshot and watch her SuperHD TV series..
But told her let Telecom give a chance and wait for VDSL to kick in.. (but I guessing this will not fix the problem)

Im trying to find a way to tweak or a solution that would resolve the buffering on PS3 (sometimes it kicks you out could not handle slow connection) but yeah, Im getting enough bandwidth back to US..

So if anyone knows a trick please advise... or maybe we need to raise this with Telecom and see if they can adjust their routing?
but firstly we need to find PS3's CDN.. not sure atm.

Chrizvi

295 posts

Ultimate Geek

#956803 24-Dec-2013 08:58

Chrizvi:
yitz: Does Netflix SuperHD work better now? (Slingshot ADSL2+ vs Telecom ADSL2+ comparison)

Good question!
for some reason it is still not working fine. I could get 6-7Mb down from US but it is still buffering and not getting SuperHD on PS3.
My previous Slingshot was really good and could get SuperHD... even mentioned that I could watch 3D movies which requires at least 7-9Mb down..

To me it looks like Telecom peering with SONY PS3 PSN network is no good or maybe the routing to Sony is probably going somewhere... (as you may know PS3 is using their own servers to host Netflix.

So looks like it needs to make some tweaking or probably Telecom needs to do something? or has someone from Telecom users makes their PS3 Netflix watch in SuperHD?

really loving watching Netflix in SuperHD like Walking Dead, House of Cards, Scandal, etc. Wife even complaining and she is happy to pay termination fee with Telecom just to move back to slingshot and watch her SuperHD TV series..
But told her let Telecom give a chance and wait for VDSL to kick in.. (but I guessing this will not fix the problem)

Im trying to find a way to tweak or a solution that would resolve the buffering on PS3 (sometimes it kicks you out could not handle slow connection) but yeah, Im getting enough bandwidth back to US..

So if anyone knows a trick please advise... or maybe we need to raise this with Telecom and see if they can adjust their routing?
but firstly we need to find PS3's CDN.. not sure atm.

one thing with Slingshot service is that you could disable internet local caching on slingshot users control panel.. this probably could help as I am using Unblock-us. Not sure though if telecom can disable local caching per user?

BigMal

996 posts

Ultimate Geek

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#960520 3-Jan-2014 08:48

This thread fixed the Netflix streaming on my Telecom VDSL connection.

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=126875

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