Is XT down again?

Forums › Spark New Zealand (including Skinny and BigPipe) › Is XT down again?

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#299288 15-Feb-2010 21:05

From Twitter:

TelecomNZ
We had peformance issues with a small number of XT sites. This seems to be easing.

lolcano

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#299289 15-Feb-2010 21:09

Good stuff Telecom but small number of sites?. Fail lol

jtbthatsme

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#299290 15-Feb-2010 21:12

Well i suppose outta the amount of sites they have country wide it could be a small number still another xt fail not a good start after their marketing campaign was based about it working pretty much everywhere (however they didn't say everywhere all the time hehe).

Behodar

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#299291 15-Feb-2010 21:15

I've had no problems here in Whakatane on account. Received 4 calls, placed one, and used tethering for an hour or so.

NealR

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#299294 15-Feb-2010 21:19

Firstly: There is not a thread of truth in anything I have read here so far. All speculation has been wrong.

Truth: We have had performance issues on a small number of sites with intermittant Txt and voice call failures. These problems seem to have eased.

The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

raytaylor

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#299303 15-Feb-2010 21:33

NealR: Firstly: There is not a thread of truth in anything I have read here so far. All speculation has been wrong.

Truth: We have had performance issues on a small number of sites with intermittant Txt and voice call failures. These problems seem to have eased.

See truth below

raytaylor: Hmmm. Interesting.
I am trying to test call someone over in hastings and it goes straight to voicemail. Called him on the landline from my landline and he says he didnt get anything on the cellphone, and also his txts arent getting through to me on my older cdma.

I dont think a few cell sites being down could create this much of a facebook comment frenzy
http://www.facebook.com/pages/Telecom-XT-Slow-and-Unreliable/248499357877?v=feed&story_fbid=318237303024

Ray Taylor

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#299304 15-Feb-2010 21:35

So when will it be completely fixed? And what went wrong?
My phone has had problems since around 4pm, and completely unable to send/receive texts and calls since about 6.30 - 7pm and still not able to send or receive.

Thanks Telecom for the $10 compensation after the last outage, but what compensation will those affected from this get? - Nothing I suppose?

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arnies

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#299315 15-Feb-2010 21:47

Seems that small problem affected everyone form Taranaki, to hastings/napier, to wellington, to duniden. Small - yeah right

mitchy

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#299319 15-Feb-2010 21:51

Oops, I think we spoke too soon. Unable to make/receive calls or send/receive texts.

freitasm

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Geekzone

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#299321 15-Feb-2010 21:56

Ok, now I can't send SMS either but still can call - in Johnsonville.

mitchy

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#299322 15-Feb-2010 21:56

freitasm: Ok, now I can't send SMS either but still can call - in Johnsonville.

I think they're taunting us.

clark007e

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#299324 15-Feb-2010 21:59

Mine started working and is now broken again.

Edit -grammar fix

Also I think there is an issue when http://twitter.com/#search?q=telecom%20xt has a whole heap of people complaining about their XT phones.

Paulthagerous

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#299329 15-Feb-2010 22:04

Mine is and has been solidly working in all aspects in Christchurch

Johnk

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#299334 15-Feb-2010 22:11

Stuff have jumped on it very quickly: http://www.stuff.co.nz/technology/3332170/Problems-with-XT-network

alot of people complaining on twitter and that facebook page.

Working fine for me in Auck, on plan

clark007e

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#299338 15-Feb-2010 22:16

Johnk: Stuff have jumped on it very quickly: http://www.stuff.co.nz/technology/3332170/Problems-with-XT-network

alot of people complaining on twitter and that facebook page.

Working fine for me in Auck, on plan

I'm probably jumping to a conclusion but its probably South of Taupo again sighh.

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