Telecom doubles data for some broadband plans

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom doubles data for some broadband plans

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l43a2

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#500545 1-Aug-2011 20:06

da5id: I'm not on "Total"-anything - just the Adventure 20GB plan, so I assume this change doesn't benefit me at all...

change to a total home plan so it does :P

Kiwifan

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#500575 1-Aug-2011 21:43

Rats. On July 27th I called Telecom to ask about going from 20 to 40gb. A very nice young lady said she could sort it straight away for a mere $8. Bargain. Checked the Telecom thread here on the 28th to read the press release supplied by the Boss. Any ideas how I can use 60gb a month? Lol.

Surprised Telecom didn't tell me about the bonus on the 27th but in saying that I did get good service and the extra 20gb is appreciated.

dclegg

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#501195 3-Aug-2011 09:57

Spong: I was on the Total Home BB 40GB plan (currently at 42GB usage) and logged in to change plans. I was able to select 60, 80 or 100GB options (although they're now called THBB 60GB, THBB +20GB and THBB +40GB).
I changed to the 60GB option at no extra charge, and if this works as it has in the past, it should happen within 48hrs.

Did this work for you? I tried that technique, and got an email overnight saying that my request couldn't be actioned as I'm already on that plan. Oh well, it was worth a crack :-(

loceff13

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#501201 3-Aug-2011 10:11

Try swapping from overage to capped etc.

Spong

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#501235 3-Aug-2011 10:54

dclegg:
Spong: I was on the Total Home BB 40GB plan (currently at 42GB usage) and logged in to change plans. I was able to select 60, 80 or 100GB options (although they're now called THBB 60GB, THBB +20GB and THBB +40GB).
I changed to the 60GB option at no extra charge, and if this works as it has in the past, it should happen within 48hrs.

Did this work for you? I tried that technique, and got an email overnight saying that my request couldn't be actioned as I'm already on that plan. Oh well, it was worth a crack :-(

Well my change never happened and I didn't get an email like yours from Telecom at all. I called this morning and despite getting a confirmation email on Monday that my plan would change, there was no sign of the service order in their system! A CSR has expedited my plan change this morning, but no promises on when the change will happen. Hope it goes through as we're paying $2 a GB overage at the moment.

Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz

yann

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#503171 8-Aug-2011 01:31

I am currently on the Total Home Broadband 60gb plan which is being increased to 80gb. I was looking to change my plan to the Total Home 60gb plan to take advantage of the national calling and seeing as I don't think I'll use 80gb of data.

The online change form only seems to show the broadband plan changes. I was going to then just "order" the Total Home plan via the website (not using the change form) but it appears that the 60gb Total Home package considers the addon of data as "Pro" and it doesn't seem to allow the capped speed, which is what I have now.

Anyone else in the same boat? Are the capped speeds only available for the lower data limits for Total Home? I'd like to have free national calling plus the 60gb data but would like the safety of the cap instead of the $2/gb overage.

Thanks :)

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NonprayingMantis

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#503194 8-Aug-2011 08:48

yann: I am currently on the Total Home Broadband 60gb plan which is being increased to 80gb. I was looking to change my plan to the Total Home 60gb plan to take advantage of the national calling and seeing as I don't think I'll use 80gb of data.

The online change form only seems to show the broadband plan changes. I was going to then just "order" the Total Home plan via the website (not using the change form) but it appears that the 60gb Total Home package considers the addon of data as "Pro" and it doesn't seem to allow the capped speed, which is what I have now.

Anyone else in the same boat? Are the capped speeds only available for the lower data limits for Total Home? I'd like to have free national calling plus the 60gb data but would like the safety of the cap instead of the $2/gb overage.

Thanks :)

Total home broadband + Talk It Up Downunder is $124. That is $9 cheaper than Total Home + Pro, gets you your free national calling and 60GB AND calling to Ozzie. The only downside (that I can see) is that your fixed to mobile rates are not quite as good.

yann

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#503532 8-Aug-2011 20:16

NonprayingMantis:

Total home broadband + Talk It Up Downunder is $124. That is $9 cheaper than Total Home + Pro, gets you your free national calling and 60GB AND calling to Ozzie. The only downside (that I can see) is that your fixed to mobile rates are not quite as good.

Thanks for the suggestion - I never actually thought of that as I had assumed it the Downunder pack was just to add calls to Aus. But that definitely sounds like the way to go, that and it is cheaper so thanks very much for that suggestion. We don't really make calls to mobiles so that is all good as well.

Thanks once again!

Yann

wreck90

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#517942 7-Sep-2011 09:33

NonprayingMantis:
wreck90: I expect the reason is due to the new copyright laws beginning in Sept 1st .

Telecom rightly believe that network utilisation will drop, therefore they know they can add customers without needing additional bandwidth.

Makes sense to me.

lol, as if anyone believes network utilisation will drop any sort of meaningful amount.

lol ...

http://www.nzherald.co.nz/technology/news/article.cfm?c_id=5&objectid=10749957

The volume of internet traffic coming into New Zealand has dropped sharply since new anti-piracy rules came into force, says an industry insider.

An employee from one of the country's largest internet companies, who did not want to be named, said the demand for international traffic had fallen after the Government's copyright law came into effect last Thursday.

rumpty

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#518283 7-Sep-2011 21:11

I had a letter from Telecom a few days ago confirming that if I did nothing, I would remain on the "double data" Total Home Lite" plan. Well, that's ok, but to confuse me, when logging on this morning to check my usage, I found that my normal 20GB data use had been reset to zero, although the normal period for me runs till 13th of September.

So I now have six days to use the normal months usage. Is anyone else having this experience?

Is it a fiendish plan by Telecom/copyright holders to tempt me to download some movies??!!

rumpty

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#518769 8-Sep-2011 20:42

I understand now that it is just Telecom making plan adjustments to bring things into line.

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kingjj

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#518920 9-Sep-2011 10:35

rumpty: I had a letter from Telecom a few days ago confirming that if I did nothing, I would remain on the "double data" Total Home Lite" plan. Well, that's ok, but to confuse me, when logging on this morning to check my usage, I found that my normal 20GB data use had been reset to zero, although the normal period for me runs till 13th of September.

So I now have six days to use the normal months usage. Is anyone else having this experience?

Is it a fiendish plan by Telecom/copyright holders to tempt me to download some movies??!!

Dito, but for the life of me I can't figure out what to download to waste 20gigs in a week.....

NonprayingMantis

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#518925 9-Sep-2011 10:46

wreck90:
NonprayingMantis:
wreck90: I expect the reason is due to the new copyright laws beginning in Sept 1st .

Telecom rightly believe that network utilisation will drop, therefore they know they can add customers without needing additional bandwidth.

Makes sense to me.

lol, as if anyone believes network utilisation will drop any sort of meaningful amount.

lol ...

http://www.nzherald.co.nz/technology/news/article.cfm?c_id=5&objectid=10749957

The volume of internet traffic coming into New Zealand has dropped sharply since new anti-piracy rules came into force, says an industry insider.

An employee from one of the country's largest internet companies, who did not want to be named, said the demand for international traffic had fallen after the Government's copyright law came into effect last Thursday.

lol right back at ya

http://www.stuff.co.nz/business/industries/5583947/Downloading-dip-not-marked-in-wake-of-law-change-telcos-say

Telecom spokeswoman Anna Skerten said it had seen no discernable impact. While there had been "a few dips", these were within the bounds of normal fluctuations in traffic, she said.

Bussani

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#521436 15-Sep-2011 13:15

Huh. My non-total home adventure broadband just reset (at the expected time) and has risen from 20gb to 40gb. Has telecom bumped up their other plans now as well?

NonprayingMantis

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#521465 15-Sep-2011 13:52

Bussani: Huh. My non-total home adventure broadband just reset (at the expected time) and has risen from 20gb to 40gb. Has telecom bumped up their other plans now as well?

yes, but the price of those plans has also gone up by $5.

Unless your employer pays for your broadband or something, you should probably investigate whether a bundle is better for you.

e.g. Adventure is $66 now, and your landline will probably be costing your somewhere in the region of $50. total $116ish

For $103 you can get total home broadband which is probably less than your are paying now for landline+broadband, and gives you 60GB of broadband instead of 40GB.

http://www.telecom.co.nz/totalhome

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