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Stu

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  #923600 29-Oct-2013 15:20
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The IMEI checker is still out of whack. Note 3 isn't 4G capable according to the checker under Chrome and IE10



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  #923601 29-Oct-2013 15:22
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Yyrael: I was off, it had initially been stipulated that is was ultra plans only but when I double checked its been updated. I've edited my original post :P

Excellent... now I just need a 4G phone (and service in Whakatane but that probably won't be for ages...)

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  #923624 29-Oct-2013 15:58
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Has anyone received their 4G sim card yet? After ordering my sim 2+weeks ago I haven't heard a thing.



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  #923628 29-Oct-2013 16:11
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Nate001: Has anyone received their 4G sim card yet? After ordering my sim 2+weeks ago I haven't heard a thing.


I've ordered my sim 2+ weeks ago as well, but I just went to my local Telecom store and they did a free 4G sim swap on the spot for me, all activated and ready to go.

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  #923629 29-Oct-2013 16:12
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The IMEI checker says my brand new iPhone 5S isn't compatible with Telecom... despite buying it on contract with Telecom.




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  #923721 29-Oct-2013 18:42
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IMEI checker says the same about my 5c. Went to queen st store and they told me they don't have the SIM cards and that they can only be ordered online...

 
 
 

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  #924679 31-Oct-2013 11:47
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Just received:


COUNTDOWN TO TELECOM 4G: WHAT YOU NEED TO KNOW…

Telecom New Zealand is counting down to the launch of its 4G network, which goes live in parts of Auckland, Wellington and Christchurch on 12 November, 2013.

Telecom Retail Chief Executive Chris Quin said that since announcing earlier in the month that all pay-monthly and prepaid Telecom customers will receive a free upgrade to 4G, the telco has been inundated with enquiries and expressions of interest from customers eager to experience the faster network.

“With less than two weeks to go, we thought it would be a good idea to remind customers how to access Telecom 4G, so that they can get onto the faster mobile network as soon as possible after launch.

“You need three things to access Telecom 4G: you must be in a 4G coverage area, have a 4G-enabled phone, and have a Telecom 4G SIM card in that phone.”
Mr Quin said that with the launch of the iPhone5S and the iPhone5C last week, Telecom now has 14 4G-capable devices available for customers on the Telecom mobile network, and will announce more device options on launch day.

4G-capable devices currently available on Telecom’s network include the iPhone5, iPhone5s, iPhone5C, Nokia Lumia 920, Nokia Lumia 625, Nokia Lumia 1020, HTC One, HTC One Mini, Samsung Galaxy S4, Samsung S4 Mini, Samsung Note 3, the Sony Xperia Z, Sony Xperia Z1 and Blackberry Z10. He said Telecom was working with each of the mobile phone manufacturers to ensure that devices are updated with the software required for them to work on Telecom 4G on or as soon as possible after launch date.

Customers who wish to apply for a 4G SIM card so they are ready for launch on 12 November will need to register their details here. Maps showing 4G coverage across Auckland, Wellington and Christchurch will also be available on Telecom’s website from 12 November at the same link.




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  #924699 31-Oct-2013 12:06
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My Telecom purchased Galaxy Note 3 is also apparently "Not 4G compatible" when putting the IMEI into the website. Database has quite a few holes methinks.

The chap I spoke to at the Willis St store said they're not expecting the 4G SIMs in-store until virtually launch-day, but who knows.




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  #924700 31-Oct-2013 12:07
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Received our two 4G sims today. I laugh that I got a txt from courierpost advising someone would need to be home to sign, but the courier just threw them over the gate anyway without getting a signature.

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  #924701 31-Oct-2013 12:10
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Telecom FYI the IMEI checker also says the Nokia Lumia 1020 says not 4G compatible

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  #924709 31-Oct-2013 12:40
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I changed from 2degrees to telecom yesterday and received a 4G nano sim for my iPhone 5.

Ready to go :)

 
 
 

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  #924735 31-Oct-2013 13:08
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stevenz: My Telecom purchased Galaxy Note 3 is also apparently "Not 4G compatible" when putting the IMEI into the website. Database has quite a few holes methinks.

The chap I spoke to at the Willis St store said they're not expecting the 4G SIMs in-store until virtually launch-day, but who knows.


Note III and the iPhone 5S and 5C I've already asked the team to look into. I'll add the Nokia Lumia 1020 to the list

Thanks!

Dar3dev
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  #925180 31-Oct-2013 22:06
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Yyrael:
stevenz: My Telecom purchased Galaxy Note 3 is also apparently "Not 4G compatible" when putting the IMEI into the website. Database has quite a few holes methinks.

The chap I spoke to at the Willis St store said they're not expecting the 4G SIMs in-store until virtually launch-day, but who knows.


Note III and the iPhone 5S and 5C I've already asked the team to look into. I'll add the Nokia Lumia 1020 to the list

Thanks!


Thanks mate - would it matter that i bought my 5C in Australia?

Just tried again but still no success.

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  #925396 1-Nov-2013 09:26
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Dar3dev:
Yyrael:
stevenz: My Telecom purchased Galaxy Note 3 is also apparently "Not 4G compatible" when putting the IMEI into the website. Database has quite a few holes methinks.

The chap I spoke to at the Willis St store said they're not expecting the 4G SIMs in-store until virtually launch-day, but who knows.


Note III and the iPhone 5S and 5C I've already asked the team to look into. I'll add the Nokia Lumia 1020 to the list

Thanks!


Thanks mate - would it matter that i bought my 5C in Australia?

Just tried again but still no success.


There are some issues with the backend system that runs the IMEI Checker right now, I have escalated it to the product manager a few days ago and will chase up again. They are aware that most of the recent devices haven't been loaded in there.

tardtasticx
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  #927211 4-Nov-2013 19:56
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Went to get a Micro-SIM for my Xperia Z, switching from iPhone 5 Nano-SIM. 

Spoke to someone at Telecom St Lukes, Auckland. Said it would be $5 and was about to pay then he said it was free upgrade as I had an old SIM, so he'd process the upgrade as a Micro-SIM. Done on the spot, activated almost instantly. Strange how some stores have them and some dont apparently?

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