Mobile Outage - 22/8/13 Invercargill

Forums › Spark New Zealand (including Skinny and BigPipe) › Mobile Outage - 22/8/13 Invercargill

funnyfela

350 posts

Ultimate Geek

#128758 22-Aug-2013 15:12

I know this is often the first place I look when theres an issue going on, so seems fitting to share this time.

There is an issue with mobile connectivity in Invercargill city (appears to just be the city centre tower ).

Been ongoing since 1pm and 20mins ago the call centre didn't have a eta.

If you have to run heating in winter, you don’t own enough computers.

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1948 posts

Uber Geek
Inactive user

#882824 22-Aug-2013 15:16

Have you contacted the Mobile Helpdesk on 0800 800 163 and get them to check?

funnyfela

350 posts

Ultimate Geek

#882827 22-Aug-2013 15:18

Yes :)

More just info that anything, personally its easier to pop on here and see if any faults happening than ring them but there wasn't anything for lil Invercargill ;)

If you have to run heating in winter, you don’t own enough computers.

Decal

222 posts

Master Geek

ID Verified

#882832 22-Aug-2013 15:42

Im also experiencing a loss of reception in central Christchurch. Couple of colleague are having the same issue.

Decal

222 posts

Master Geek

ID Verified

#882842 22-Aug-2013 15:50

Just been told by a mate in Nelson they also don't have any service either. Very weird...

Abo

78 posts

Master Geek

#882845 22-Aug-2013 15:53

Affecting Alexandra and Dunedin also.

ALTRON

577 posts

Ultimate Geek

#882857 22-Aug-2013 16:04

No service in central lowerhutt.

IceFragmatic

88 posts

Master Geek

#882863 22-Aug-2013 16:11

Outage appears to be affecting all users south of Taupo (except Whanganui and/or Wanganui :-P). Started at 1525

Telecom have no ETA on a fix

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Decal

222 posts

Master Geek

ID Verified

#882873 22-Aug-2013 16:20

Straight from the horses Mouth http://www.telecom.co.nz/whatsnew/mobileservicestatus/?f=network-status

Mobile Fault - Palmerston North & South Island
Some mobile customers in Palmerston North & South, including the South Island may be
experiencing issues with making/receiving calls, sending text messages,or using mobile data services.
Our technicians are working on resolving this issue.
At this stage our representatives are unable to provide any additional information.
We apologise for any inconvenience. Thank you for your patience.

IceFragmatic

88 posts

Master Geek

#882875 22-Aug-2013 16:23

That has only been posted a few minutes ago...I checked there at 1610 and there were no issues listed.

mattwnz

20173 posts

Uber Geek

#882898 22-Aug-2013 16:34

It's some of the top news stories on stuff

OmniouS

423 posts

Ultimate Geek

Trusted

Lifetime subscriber

#882917 22-Aug-2013 16:58

No service in the Wellington CBD - Terrace/Lambton Quay area

Zeon

3918 posts

Uber Geek

Trusted

#882925 22-Aug-2013 17:06

mattwnz: It's some of the top news stories on stuff

You know you've made it when you are a top news story on stuff!

Speedtest 2019-10-14

funnyfela

350 posts

Ultimate Geek

#882963 22-Aug-2013 17:59

wow.. didn't realise it was more that invers :O The telecom chick seemed to imply that it was just some areas of Invercargill

If you have to run heating in winter, you don’t own enough computers.

Nate001

647 posts

Ultimate Geek

#882970 22-Aug-2013 18:26

Been out in Nelson since 3pm. Still out. I completely lost service for about 15-20 mins around 4pm.
Hard to check if theres a fault if you can't connect to the internet to check.

JamesL

956 posts

Ultimate Geek
Inactive user

#882979 22-Aug-2013 18:29

Lost mobile data from 3 PM in Wellington too

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