Bigpipe Helped with VOIP problem

Forums › Spark New Zealand (including Skinny and BigPipe) › Bigpipe Helped with VOIP problem

kiwibro111

58 posts

Master Geek

#150559 26-Jul-2014 19:58

A big thumbs up for BigPipe sorting out the IP problem that was breaking my VOIP.
All sorted quickly and efficiently.
Thanks immensely
All good now

sbiddle

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#1096299 26-Jul-2014 20:13

I assume they just gave you a public IP rather than a cg-nat one?

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DarkShadow

1647 posts

Uber Geek

#1096304 26-Jul-2014 20:20

Yep, public IP is provided on request.

richms

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#1096325 26-Jul-2014 20:49

Weird thing is I have zero problems on an ata behind my router on a cg Nat big pipe connection but the one in the router gave all the issues.

Richard rich.ms

sbiddle

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#1096326 26-Jul-2014 20:52

If you have an ATA correctly inserting your true public IP in the header (using STUN for example) then VoIP can work through double NAT. It's just that unless you have things configured correctly (and understand what you're doing) it'll more than likely not work.

richms

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#1096347 26-Jul-2014 21:21

Im thinking that its just the one in the adsl router assuming that it is not natted because why would it be, its using the wan interface in the router after all.

Ive just been using whatever 2talk provision with, since it seems to work on any linsys/cisco device not just the ones listed on the provisioning dropdown list. I would hope they are making correct choices.

Now if only I could provision all 8 ports on my 8 port ata from them instead of just using the first 2...

Richard rich.ms

chevrolux

4962 posts

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#1096389 26-Jul-2014 22:47

Wonder how long the Grandstream ATA will last for though.... lol