voice mail Spark mobile not showing notification

Forums › Spark New Zealand (including Skinny and BigPipe) › voice mail Spark mobile not showing notification

beenz

642 posts

Ultimate Geek

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#181029 29-Sep-2015 21:31

Hi

My spark mobile voice mail is not notifying me when I have a new voice mail.

All other aspects of it work fine and dialing in to my voice mail lets me hear it but the notification icon is not coming up.
Is there a fix for this ?

Thanks

firefuze

510 posts

Ultimate Geek

#1396922 29-Sep-2015 21:46

Do you get a text notification?

You could turn that feature on instead

Just text ON to 178

beenz

642 posts

Ultimate Geek

ID Verified

#1396925 29-Sep-2015 21:49

firefuze: Do you get a text notification?

You could turn that feature on instead

Just text ON to 178

I just turned that on should work by the morning just wanted to know why the icon is not working though ?

Jase2985

13457 posts

Uber Geek

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Lifetime subscriber

#1396937 29-Sep-2015 22:00

im not sure what icon you are referring to?

i get a missed call icon and a text message saying there is a message and to call the number in the message

beenz

642 posts

Ultimate Geek

ID Verified

#1396950 29-Sep-2015 22:18

Jase2985: im not sure what icon you are referring to?

i get a missed call icon and a text message saying there is a message and to call the number in the message

All good now thanks

Jase2985

13457 posts

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Lifetime subscriber

#1397033 30-Sep-2015 08:04

do you think you could explain the icon? even though you are all good?

beenz

642 posts

Ultimate Geek

ID Verified

#1397039 30-Sep-2015 08:27

Jase2985: do you think you could explain the icon? even though you are all good?

The envelope that comes up to show you have a voice mail

Jase2985

13457 posts

Uber Geek

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Lifetime subscriber

#1397060 30-Sep-2015 08:53

never seen one on a mobile

only ever seen one on a landline

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lxsw20

3552 posts

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Subscriber

#1397112 30-Sep-2015 09:52

It's a thing. My iPhone used to put a red dot on the phone app when I had a VM. Or if I had a missed call and a VM from memory it would say 1+.