Spark offer to upgrade to 100 from 30 at same cost

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark offer to upgrade to 100 from 30 at same cost

KiwiME

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#190926 16-Jan-2016 17:18

Have other 30/10 fibre customers received this email recently? I'm on the unlimited data plan.

Is there any significant benefit to the 100 plan other than higher local speeds?

I'm wondering what their motivation is to offer this?

Hi there We love having you as a Fibre customer and to show our appreciation we're giving you a special price to experience even faster Fibre speeds. Check out the speed benefits below, and sign up now to a 12-month ultra fast Unlimited Spark Fibre 100 plan for no extra monthly cost, for a whole year.

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#1472733 16-Jan-2016 17:26

Maybe they just hope you'll either forget to downgrade at the year end, or grow used to 100 speed and not want to go back? 😂

GregV

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#1472744 16-Jan-2016 17:38

Their motivation is to sign you up for 12 months

sbiddle

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#1472793 16-Jan-2016 19:09

Wholesale cost of 30/10 vs 100/20 is virtually the same. Moving all customers to 100 from 30 makes a lot of sense.

ps2jak2

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#1472800 16-Jan-2016 19:45

Recently switched from 30/10 to 100/20 here on Spark as its only $10 difference and if you do anything remotely heavy in either direction it helps phenomenally - I love the better one drive etc upload and sync and it's great to be able to download a game in like 20 minutes. The current 100/20 price is Sparks old 30/10 price as far as I know too so its pretty good for what you get. I wouldn't entirely be suprised if 30/10 is phased out for all but the most basic connections over the next few years anyway.

xontech

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#1472867 16-Jan-2016 21:38

MOAH INTERNETS!!
(I just signed up to take advantage of the offer, faster speed at the same price for staying where I was - why wouldn't ya)

NonprayingMantis

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#1472870 16-Jan-2016 21:42

xontech: MOAH INTERNETS!!
(I just signed up to take advantage of the offer, faster speed at the same price for staying where I was - why wouldn't ya)

well, one reason would be that the offer is made because you are out of contract, and that being the case you could almost certiaily get a better deal by switching ISPs.
spark don't want you to be able to do this, so they offer you a carrot for locking you in for another 12 months.

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xontech

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#1472876 16-Jan-2016 21:46

Nope, was still in contract.
And as I said, wasn't planning on going anywhere.......

wsnz

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#1474858 19-Jan-2016 20:13

We're on the 30Mbps/10Mbps uncapped plan and we received this offer just before we come out of contract. I've had a look at the offerings from the other major ISP's (aside from Bigpipe because it's not available in our area) and the price point is either better or similar to others. We'll probably take up the offer.

As a general rule I'm not interested in locking ourselves in for more than 12 months.

KiwiME

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#1475397 20-Jan-2016 13:57

My only concern is that Spark may reduce the cost of the 30/10 plan in the next few months.

Does anyone think that's likely?

Behodar

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#1475406 20-Jan-2016 14:12

As sbiddle says above, the wholesale price is virtually the same. It wouldn't surprise me if this is a precursor to getting rid of 30/10 (as some other ISPs have done) rather than just making it cheaper.

If I'm not mistaken then 30/10 is a legacy wholesale plan.

jonb

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#1475419 20-Jan-2016 14:21

I'm still on contract for another six months and haven't received the email (30/10, unlimited plan)

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KiwiME

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#1475424 20-Jan-2016 14:28

My sister has had her 30/10 unlimited for only 2 months and she got the email, so I suspect you will get it also.

jonb

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#1475621 20-Jan-2016 18:49

Got email at 3pm, signed up and looking forward to seeing if can notice the difference in speed. 30/10 has been fine for Work VPN to Australia whilst others in household are streaming media, so 100/20 should be much the same.

100/20 headline speeds would help make the decision between VDSL and Fibre easier to market, would there be more margin on the wholesale prices of 100/20 compared to VDSL?

wsnz

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#1477052 22-Jan-2016 19:58

Behodar:

As sbiddle says above, the wholesale price is virtually the same. It wouldn't surprise me if this is a precursor to getting rid of 30/10 (as some other ISPs have done) rather than just making it cheaper.

If I'm not mistaken then 30/10 is a legacy wholesale plan.

You're right - Perhaps it's better to leave the options open then. Although I'm a heavy data user (mostly for business) the 30/10Mbps plan works just fine even when someone is streaming HD videos. Once 4K streaming becomes norm, and I have the right TV hardware, then I think 100/20 will be a definite minimum for us.

antant

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#1477741 24-Jan-2016 12:21

Hi all,

Has anyone actually had their upgrade completed yet ... I ordered pretty much straight away, requesting it to be done last Monday, although admittedly that was perhaps a bit too optimistic of them to give that date and for me to choose it ... just wondering how long it normally takes for them to do it?

Thanks!

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