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Topic # 195046 4-Apr-2016 09:35
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Just received:

 

 

Spark launches new wireless broadband service for selected urban customers

Spark has launched today a wireless broadband service for New Zealanders living in cities and towns who are frustrated with slow or unreliable copper broadband.

 

Home Wireless Broadband will progressively be made available in urban areas across the country, targeted specifically for customers who are low to moderate broadband data users and have poor or no access to reliable broadband services.

 

Spark Home, Mobile and Business CEO, Jason Paris said the service will be a welcome solution for many broadband customers.

 

“The reality of older copper network technology, which most New Zealanders still rely on for their broadband, is that customers who live a long way from important network equipment or who are connected by deteriorating copper lines will always struggle to get decent broadband.

 

“While fibre broadband is the preferred solution for customers living in areas where UFB has been rolled out and who use a lot of broadband data each month (such as those on Unlimited plans), our wireless broadband services represent a great new choice for low to moderate data users, giving them fast, reliable and affordable broadband.”

 

Using Spark’s 4G cellular network customers will be able to get internet speeds similar to those achieved on a 4G mobile device and generally much faster than ADSL.*

 

Home Wireless Broadband is the next step for Spark New Zealand following the successful launch of other wireless broadband services. More than 3000 customers are now using our 4G mobile technology to get fast and reliable broadband services instead of using the traditional copper line network.

 

Today’s launch follows a successful pilot of the service with selected customers and Spark staff in recent weeks which has allowed the company to fine-tune the customer experience before making the service more widely available.

 

Home Wireless Broadband is easy to set up and doesn’t require any technicians to install the service - customers living in a wireless broadband coverage area will simply need to activate the connection, plug in the modem and they’re ready to go. The new service also replaces the customer’s existing landline connection, as a normal home phone can be plugged into the wireless broadband modem and calls can be made as per usual.

 

 





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  Reply # 1525601 4-Apr-2016 10:20
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So phone calls using VoLTE or does it step down to 3G for phone calls?




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  Reply # 1525609 4-Apr-2016 10:29
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freitasm:

 

It is a broadband service, not a phone service. Like SKinny's service.

 

 

 

 

This suggests otherwise? From the release in the first post.

 

"The new service also replaces the customer’s existing landline connection, as a normal home phone can be plugged into the wireless broadband modem and calls can be made as per usual."




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  Reply # 1525613 4-Apr-2016 10:34
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staticnz:

 

freitasm:

 

It is a broadband service, not a phone service. Like SKinny's service.

 

 

This suggests otherwise? From the release in the first post.

 

"The new service also replaces the customer’s existing landline connection, as a normal home phone can be plugged into the wireless broadband modem and calls can be made as per usual."

 


Maybe Spark are using the same router as Vodafone for this service?

Namely the B315s with 3G support enabled, allowing stepdown to 3G for phone calls.  Either that, or they have quietly enabled VoLTE on their network?








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  Reply # 1525619 4-Apr-2016 10:42
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  Reply # 1525671 4-Apr-2016 10:53
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Cheaper and faster than ADSL it looks.


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  Reply # 1525677 4-Apr-2016 11:03
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Prices are same as Vodafone . Only difference by the looks is that they don't use a outside aerial to boost the signal quality etc. Price wise they no different to Vodafone. $105 for 80 gigs of data is not cheap at that price should be unlimited. Other things is they charging for extra for caller id call waiting and voice mail. All these service on voip should be included as doesn't cost for server generate them . 2degrees home phone plus includes them why cant all other provider do the same. My thoughts are if are in area doesn't have decent ADSL look for a local  wifi provider eg netsmart  eol to name couple  as their plans will be far better value.


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  Reply # 1525682 4-Apr-2016 11:07
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What are Spark charging for the router?

 

I notice that Skinny have just slashed theirs to $99.






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  Reply # 1525684 4-Apr-2016 11:10
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grant_k:

What are Spark charging for the router?


I notice that Skinny have just slashed theirs to $99.



Read this on the spark website

*Free modem and standard connection: Available on a 12-month contract only. There is a no contract option available but modem costs of $199 will apply.

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  Reply # 1525710 4-Apr-2016 11:23
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gorringS: Other things is they charging for extra for caller id call waiting and voice mail. All these service on voip should be included as doesn't cost for server generate them 

 

The provision of said services do have a cost attached.  Features often carry a licensing cost.  In addition, some services require infrastructure - for example the provision of voicemail requires both storage and media resource.  

 

Also the provider must supply support for those services, which costs: there is training and documentation for staff, and CSR time assisting customers with the setup and usage of these services.

 

At any rate - the price of any commodity is not dictated by cost, but by what consumers are willing to pay ;)  I think you'll find that charging extra for these services is standard practice in the industry, even though there are a few exceptions.


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  Reply # 1525714 4-Apr-2016 11:31
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ubergeeknz:

 

gorringS: Other things is they charging for extra for caller id call waiting and voice mail. All these service on voip should be included as doesn't cost for server generate them 

 

The provision of said services do have a cost attached.  Features often carry a licensing cost.  In addition, some services require infrastructure - for example the provision of voicemail requires both storage and media resource.  

 

Also the provider must supply support for those services, which costs: there is training and documentation for staff, and CSR time assisting customers with the setup and usage of these services.

 

At any rate - the price of any commodity is not dictated by cost, but by what consumers are willing to pay ;)  I think you'll find that charging extra for these services is standard practice in the industry, even though there are a few exceptions.

 

 

 

 

And with some VOIP providers there is no extra costs to access these services. Especially US voip providers. And free nationwide voice calls as part of the deal.

 

http://www.ooma.com/basic/

 

 

 

 


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  Reply # 1525747 4-Apr-2016 12:14
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So Skinny does 60GB for $55 and Spark are offering 40GB and a VoIP line for $79.99. What planet are they on? That is a ridiculous $24.99 markup for what is essentially a $10 2Talk sub... Sure, Spark is 'unlimited' but who the hell would need more than 30 hours of local calls a month?

 

Shameful.

 

Pls 2degrees, you are our only hope. A simple 25-40GB 4G plan for low use home users (iPad nanas). Keep the pricing reasonable and I'll bet you gain a few customers. I know of at least four that I would sign up immediately.


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  Reply # 1525749 4-Apr-2016 12:17
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UHD:

 

So Skinny does 60GB for $55 and Spark are offering 40GB and a VoIP line for $79.99. What planet are they on? That is a ridiculous $24.99 markup for what is essentially a $10 2Talk sub... Sure, Spark is 'unlimited' but who the hell would need more than 30 hours of local calls a month?

 

Shameful.

 

Pls 2degrees, you are our only hope. A simple 25-40GB 4G plan for low use home users (iPad nanas). Keep the pricing reasonable and I'll bet you gain a few customers. I know of at least four that I would sign up immediately.

 

 

They have always been expensive. I prefer to give my business to the smaller companies.

 

 


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  Reply # 1525844 4-Apr-2016 15:49
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More interesting would be getting details on future plans to use TD2300 for this service and any other technical details.


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