I've already got a pending support request for this, but it's a strange situation:
Both myself and my work colleague are having terrible connectivity with our home fibre (both with BigPipe). We are consistently having our connection drop if we run something vaguely intensive (like a speedtest). Doesn't matter what router / PC we plug into the ONT. The strange thing is we live in completely different suburbs and I can't see any other reports on social media.
Is anyone else experiencing this?