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Forums › Spark New Zealand › Can't call from Spark mobiles to 2Talk?


115 posts

Master Geek
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Topic # 199144 6-Aug-2016 11:37
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Seems calls from Spark mobiles aren't going through to 2Talk connections at the moment. Anyone else experiencing this?

 

I can call from Vodafone mobile to the same numbers and it works, and from the Spark mobile I can call other numbers...

 

Is this likely to be an issue with Spark routing calls to 2talk properly??

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BDFL - Memuneh
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  Reply # 1605349 6-Aug-2016 11:39
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Just one 2Talk number or many numbers? Were these numbers always 2Talk or recently ported?




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115 posts

Master Geek
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  Reply # 1605353 6-Aug-2016 11:41
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Calls to our office number and also a client's numbers. Haven't tried any others yet.

 

Both numbers have been with 2talk for years, and I can call these numbers from other providers fine.

 
 
 
 




115 posts

Master Geek
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  Reply # 1605354 6-Aug-2016 11:44
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Seems to be with all our customers with 2Talk. Can't call them from Spark but can from other providers.

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Ultimate Geek
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  Reply # 1605372 6-Aug-2016 12:00
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TangoNZ:

 

Seems to be with all our customers with 2Talk. Can't call them from Spark but can from other providers.

 

 

 

 

We have legacy customers who are still on our old 2Talk wholesale connections that are also having these issues.



115 posts

Master Geek
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  Reply # 1605393 6-Aug-2016 12:38
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Spark network team are investigating, but trying to get hold of 2Talk is a joke...

 

Seems to be a one-way issue Spark --> 2Talk.

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Ultimate Geek
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  Reply # 1605395 6-Aug-2016 12:43
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TangoNZ:

 

Spark network team are investigating, but trying to get hold of 2Talk is a joke...

 

Seems to be a one-way issue Spark --> 2Talk.

 

 

 

 

Seems to be going again now, how does it look at your end?



115 posts

Master Geek
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  Reply # 1605396 6-Aug-2016 12:46
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Yep its just come back to life now.

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Ultimate Geek
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  Reply # 1605399 6-Aug-2016 12:50
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TangoNZ:

 

Yep its just come back to life now.

 

 

 

 

Please let me know if you get any follow up from the Spark team. I'm keen to know what specifically happened.

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