iPhone 6 on skinny drops cellular data connection when receiving phone calls

Forums › Spark New Zealand (including Skinny and BigPipe) › iPhone 6 on skinny drops cellular data connection when receiving phone calls

surfisup1000

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#201930 10-Sep-2016 13:27

When I receive a call on my iPhone 6 my 3g or 4g data connection is terminated unexpectedly.

This causes apps that require a persistent connection to fail and I lose data.

The thing is that this is a recent issue only.

Several months ago I could receive a call and my data would remain connected.

Was wondering if anyone else experienced this or have a solution.

matisyahu

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#1632341 17-Sep-2016 23:04

What version of iOS are you running?

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

Linux

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#1632344 17-Sep-2016 23:13

Not iOS related but on the RAN side but when a call in or out happens the handset will be passed to 3G but the data session should continue on 3G packet switch while the voice call is up, Speak to the carrier

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kewefella

36 posts

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#1635395 18-Sep-2016 12:51

I don't think it's an iPhone issue. I have a Asus Zenfone on Skinny and experience the same issue with texts from the person I'm speaking to not coming through till after I hang up.