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Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Auckland fibre outage 22 April
BuzzLightyear

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#324530 22-Apr-2026 22:00
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So my fibre has been down since 9.10pm. There is a generic message on the spark outages page saying that Auckland users may be affected. GPON is fine just not authenticating from what I can see. How wide spread is this? Yes, have been waiting for support last 40mins.

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corksta
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  #3483236 22-Apr-2026 22:03
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We’re on Spark in Pokeno, not working here since about 9.10 either. 




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fastmikey
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  #3483237 22-Apr-2026 22:05
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Affecting me in central/eastern Auckland. Prompted me to restart everything - which ruined my 4 year uptime on my edgerouter! 🤣 only to then see the outage pop up.

 

Gave up sitting on hold after 20mins and the outage message being posted. 

BuzzLightyear

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  #3483238 22-Apr-2026 22:07
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corksta:

 

We’re on Spark in Pokeno, not working here since about 9.10 either. 

 

 

 

 

Just seen several threads on reddit. Seem quite wide spread in Auckland. I’m in Titirangi.



Stu

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  #3483239 22-Apr-2026 22:10
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corksta:

 

We’re on Spark in Pokeno, not working here since about 9.10 either. 

 

 

I hope it doesn't spread. Still working here. Should I run a bit of Cat6 up to you? Guest WiFi password?




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schnopp
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  #3483240 22-Apr-2026 22:24
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Takapuna votes Spark down

corksta
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  #3483241 22-Apr-2026 22:25
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Stu:

 

corksta:

 

We’re on Spark in Pokeno, not working here since about 9.10 either. 

 

 

I hope it doesn't spread. Still working here. Should I run a bit of Cat6 up to you? Guest WiFi password?

 

 

About a 200m run you reckon?




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Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

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  #3483242 22-Apr-2026 22:35
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@corksta:

 

About a 200m run you reckon?

 

 

A little shorter if I string across rooftops.

 

One comment on Reddit mentions that they were down but next door was fine. Weird 




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corksta
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  #3483244 22-Apr-2026 22:38
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Working for us again now. 




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BuzzLightyear

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  #3483260 22-Apr-2026 22:39
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I’m back online too

quickymart
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  #3483263 22-Apr-2026 23:14
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I didn't notice any outage, and I'm using Spark Fibre (on the Shore).

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  #3483268 23-Apr-2026 06:30
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quickymart:

 

I didn't notice any outage, and I'm using Spark Fibre (on the Shore).

 

 

@quickymart clearly you were outside of the outage area

 
 
 
 

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quickymart
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  #3483276 23-Apr-2026 07:58
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Lucky me 😀 (I saw a post from someone up the road in Takapuna hence why I posted)

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  #3483278 23-Apr-2026 07:58
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Linux:

 

quickymart:

 

I didn't notice any outage, and I'm using Spark Fibre (on the Shore).

 

 

@quickymart clearly you were outside of the outage area

 

 

@Linux clearly you haven't read the posts and seen that the outage area was quite wide, and apparently was rather selective. In some cases one person was affected and their neighbour, also on Spark, was not. I did see a comment elsewhere from someone in Glenfield that was affected. @quickymart may have neighbours who were affected. There doesn't appear to be a clear definition of what the affected area actually was, at least not that I've been able to find.




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