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Forums › Spark New Zealand › XT Network down (outage 14 DEC 2009)?


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Topic # 53834 14-Dec-2009 07:21
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XT Network seems to be down in Christchurch... switched my phone on at 6am no service... travelled to work and still no service... not just me either. Anyone know what's happening?

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  Reply # 282084 14-Dec-2009 07:29
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Telecom have jusat acknowledged an issue with all XT sites south of Taupo.

Network appears to be completely dead.

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  Reply # 282086 14-Dec-2009 07:33
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Same here in Hastings.. for probably the 4th time in 3 or 4 weeks?

 
 
 
 


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  Reply # 282090 14-Dec-2009 07:46
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Not just Christchurch, it's down in Wellington too for at least the past hour.


This has happened to me twice before in Christchurch, a few months ago it was down from midnight until 8am.

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  Reply # 282091 14-Dec-2009 07:48
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I noticed XT was down in Wellington from about 6am this morning.... I had to use expensive CDMA prepaid to make my calls this morning.. not happy.

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  Reply # 282095 14-Dec-2009 08:11
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Yes, we have a major problem. Follw us on twitter @telecomnz for regular updates.




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

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  Reply # 282096 14-Dec-2009 08:12
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I downgraded back to CDMA a number of weeks ago due to simply wanting to use my faithful old samsung device and mum's place is one of the few areas that gets good CDMA but lacks XT coverage then all the outages began. Phew!



Edit: added some text the iphone and errant finger had trashed, too early in thw morning


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  Reply # 282097 14-Dec-2009 08:14
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I can't beleave how un reliable this network is. I was on telecom CDMA for a good 4 years and don't remember it going down once. Xt for 5 months and this would have to be the fourth or fifth time i havnt been able to use my phone.

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  Reply # 282098 14-Dec-2009 08:22
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  Reply # 282101 14-Dec-2009 08:26
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was fine in paraparaumu at 6-7am then on the train into welly no service, and still none (Iphone on XT)

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  Reply # 282102 14-Dec-2009 08:27
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Dead way down south in Gore too.

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  Reply # 282103 14-Dec-2009 08:32
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This event is affecting all customers south of Taupo.




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

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Reply # 282104 14-Dec-2009 08:34
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Switched from CDMA to XT on Friday - now our business, which relies on mobiles to communicate with staff in the field, has stopped and no-one at Telecom can say anything for over an hour other than "the network is down between Taupo and Christchurch" and we don't know what the problem is and we don't know when it will be fixed.  Reading comments above that this is a regular occurence on the XT network does not help. 

With CDMA we at least got txt warnings when the network was going to be down.

Well I'm in Wellington and much as I dislike Vodafone they are about to gain another business customer - at least their network is robust and coverage is better even if the transition to them is a pain.

I see now why Richard Hammond isn't coming on the Top Gear tour - I'd be very embarrassed in his position too!

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  Reply # 282105 14-Dec-2009 08:34
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do you have any time frame as to when it "might" be back up?

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  Reply # 282107 14-Dec-2009 08:36
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In Kelburn here, down :(

PLus my phone keeps switching itself off :S must be a dry solder......noooo :( i don't want to wait 4 weeks to get it serviced




I have moved across the ditch.  Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer. 

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  Reply # 282112 14-Dec-2009 09:05

I hope they take a serious look at the stability of their network after this and all the other outages.

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