XT Network down south of Taupo 2010 01 27

Forums › Spark New Zealand (including Skinny and BigPipe) › XT Network down south of Taupo 2010 01 27

freitasm

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#56873 27-Jan-2010 11:26

As per the Telecom current status, there's a XT outage south of Taupo today.

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#293353 27-Jan-2010 11:38

I'm curious, what is the level of planning on redundancy on the XT network? 4 or 5 9's?

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#293357 27-Jan-2010 11:40

zonky: I'm curious, what is the level of planning on redundancy on the XT network? 4 or 5 9's?

I wou;dn't imagine any mobile network would ever pledge to offer 5 or even 4 9's of uptime.

ir1141

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#293359 27-Jan-2010 11:43

Same thing happened again? This can't be very good for them

n4

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#293361 27-Jan-2010 11:44

sbiddle:
I wou;dn't imagine any mobile network would ever pledge to offer 5 or even 4 9's of uptime.

Hmm.. would depend on what you were talking about. At an individual user level, or individual site level, then yes I agree. However, if you are talking about the core network elements I think that 4 (or maybe 5) 9's would very much be in scope as a target KPI.

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freitasm

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#293365 27-Jan-2010 11:51

Not the sites, but the core network? I'd expect a lot of it.

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zonky

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#293366 27-Jan-2010 11:51

Interestingly i have reports of a roaming user in Oz intermittently unable to make calls. Should this incident affect roaming users?

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#293369 27-Jan-2010 11:54

zonky: Interestingly i have reports of a roaming user in Oz intermittently unable to make calls. Should this incident affect roaming users?

Yes for sure

macuser

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#293370 27-Jan-2010 11:55

Lovely, I'd been wondering all morning what was up...Called them and heard that message, then came here to post to find there already was a topic.

So they have replaced high prices with an unstable network, awesome.

ATinyChipmunk

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#293372 27-Jan-2010 11:59

sigh yet again, it says i now have signal but i cant send any texts..

shane77777

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#293378 27-Jan-2010 12:09

calls seem to be working in Wellington now but no Voicemail

bbman

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#293383 27-Jan-2010 12:20

Working in CHCH again thankfully, only offline for about 30minutes.

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bradstewart

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#293388 27-Jan-2010 12:31

Interestingly there didnt seem to be any outage here in Dunedin. I've been using my phone continously for the last couple of hours including calls to others around the area on XT.
@bbman - "Telecoms XT core network is continually failing" seems to be a little bit over the top. I recall only one major disruption to the network during the day before this.

I compare this to the Vodafone service I can't get any at all... Sitting in my office in a CBD building where there are THREE vodafone stores and not a single bar of reception on two different phones. I'll take XT and it's very occasional outage any day.

Edit: quick reply box decided '@bbman' should be a mailto:

ejrg

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#293390 27-Jan-2010 12:34

Yep down again in CHCH ......

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#293391 27-Jan-2010 12:37

Ugh - very odd behaviour from my handset here in Wellington. Seems to be changing from a 'Network lost' message, to full signal indication (but can't make/receive calls), to one bar of service, to 'Network lost' message again. I'd only recently changed to XT on my iPhone - not impressed - as a freelance photographer I rely on being contactable.

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bbman

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#293392 27-Jan-2010 12:38

bradstewart: Interestingly there didnt seem to be any outage here in Dunedin. I've been using my phone continously for the last couple of hours including calls to others around the area on XT.
<br>@bbman... - "Telecoms XT core network is continually failing" seems to be a little bit over the top. I recall only one major disruption to the network during the day before this.

I compare this to the Vodafone service I can't get any at all... Sitting in my office in a CBD building where there are THREE vodafone stores and not a single bar of reception on two different phones. I'll take XT and it's very occasional outage any day.

This is not isolated and is becoming a problem that needs to be dealt with.

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