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freitasm
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  #1987282 2-Apr-2018 19:44
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I have my thoughts on why but will wait for an investigation.

 

As I said before, could randomise the sending email address but this would likely mess up with people rules.




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  #1987337 2-Apr-2018 21:52
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freitasm:

 

I have my thoughts on why but will wait for an investigation.

 

As I said before, could randomise the sending email address but this would likely mess up with people rules.

 

 

Yes, /canofworms    The whitelist at Xtra webmail fully resolves it so thats an easy fix for now

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  #1987341 2-Apr-2018 21:58
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There are probably too many people who have tagged *@geekzone.co.nz as spam instead of editing preferences. It'd probably help to have the e-mail notifications default to off and have people that want e-mails turn them on I guess.



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  #1987343 2-Apr-2018 21:59
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UHD:

 

There are probably too many people who have tagged *@geekzone.co.nz as spam instead of editing preferences. It'd probably help to have the e-mail notifications default to off and have people that want e-mails turn them on I guess.

 

 

i suspect your right... maybe it would help if the emails were far more unique in content!




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  #1987370 3-Apr-2018 06:48
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surely someone like SMX cant block geekzone.

 

it only happened after the change to office365 so i suspect its something to do with that rather than people marking the email as spam.

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  #1987371 3-Apr-2018 06:50
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Considering is only one email address bring blocked I think it is people marking as spam rather than using the unsubscribe link.




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  #1987376 3-Apr-2018 07:54
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freitasm: Considering is only one email address bring blocked I think it is people marking as spam rather than using the unsubscribe link.

 

hugely coincidental don't you think?

 

you changed the sending side it stopped working. its something to do with the sending side that SMX doesn't like.

 

 

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  #1987385 3-Apr-2018 08:28
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It is coincidental but not improbable. Correlation does not imply causation. It could be that now the platform can fingerprint something else. I'm essence it still down to spam management.

Let's see what comes out of any investigation.




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  #1987435 3-Apr-2018 09:42
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freitasm: It is coincidental but not improbable. Correlation does not imply causation. It could be that now the platform can fingerprint something else. I'm essence it still down to spam management.

Let's see what comes out of any investigation.

 

on this note, can you confirm if the mentions go via the same connector etc?




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  #1987437 3-Apr-2018 09:44
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@Jase2985 did you happen to raise this to SMX yourself aswell? 157180?




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  #1987445 3-Apr-2018 09:51
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hio77:

freitasm: It is coincidental but not improbable. Correlation does not imply causation. It could be that now the platform can fingerprint something else. I'm essence it still down to spam management.

Let's see what comes out of any investigation.


on this note, can you confirm if the mentions go via the same connector etc?



Yes, everything going through the same Office 365 Connector.




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  #1987453 3-Apr-2018 09:59
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freitasm:
hio77:

 

freitasm: It is coincidental but not improbable. Correlation does not imply causation. It could be that now the platform can fingerprint something else. I'm essence it still down to spam management.

Let's see what comes out of any investigation.

 

 

 

on this note, can you confirm if the mentions go via the same connector etc?

 



Yes, everything going through the same Office 365 Connector.

 

Perfect. Raised.

 

 

 

 

 

554 btw, so i expect you likely were/are getting somesort of a bounce-back to an unmonitored inbox.




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  #1987455 3-Apr-2018 10:04
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Yes, the forum notifications is not monitored.




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  #1987457 3-Apr-2018 10:05
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Also can give more details of configuration if needed, of course




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freitasm
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  #1987483 3-Apr-2018 10:44
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@Technofreak did you get the mention and reply notification for this or just one or another?




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