Email links giving "Cannot connect ..."

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Rickles

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Topic # 240554 13-Sep-2018 12:15

This started just today -

Cannot securely connect to this page

This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.

freitasm

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Reply # 2089966 13-Sep-2018 12:17

Not much information but you mean the notification links from our topics?

If so I suspect your email server is hijacking the links - for malware scanning or whatever - and not doing it right.

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Rickles

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Reply # 2089970 13-Sep-2018 12:24

>Not much information but you mean the notification links from our topics?<

Sorry, should have expanded. Happens when I click both Topic and Message notifications in received email links.

Oddly, if I click the URL's again, they usually work around the third attempt.

muppet

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Reply # 2089972 13-Sep-2018 12:27

What is the URL in the email?

Make sure you give us the link you're actually being sent to.

http://google.com/

i.e. in the link above, if you told is the link is "google.com" that's wrong, the actual link if you look at what's linked is geekzone.co.nz

Rickles

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Reply # 2089978 13-Sep-2018 12:42

>What is the URL in the email?<

Below is an extract from the email I got … first two clicks gave me the Cannot connect message, third time took me to your Forum message.

--------------------------------------------------------------------------------------

Hello, Rickles. A new message has been posted to the 'Email links giving "Cannot connect ..."' topic you initiated...

https://www.geekzone.co.nz/forums.asp?forumid=4&topicid=240554&page_no=1#2089972

freitasm

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Reply # 2089982 13-Sep-2018 12:49

Is this a work network? Do you have adblockers installed? Any anti-malware that scans URLs? Any proxy? Are you using a VPN?

It can be many things - but I am certain the server is correctly configured.

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My technology disclosure | Business Transformation | Enterprise Content Management | Customer Relationship Management | Sharesies investment fund

hio77

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Reply # 2089983 13-Sep-2018 12:51

Working well here from behind work network and 4G.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Rickles

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Reply # 2089985 13-Sep-2018 12:55

>Is this a work network? Do you have adblockers installed? Any anti-malware that scans URLs? Any proxy? Are you using a VPN?<

Home, no adblockers, no anti-malware scanning, no proxy, not VPN

Just to make things weird, I arrived at your forum message with one click this time.

Rickles

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Reply # 2089986 13-Sep-2018 13:01

Took two clicks to view hio77 forum message.

Never happened before, and only today (so far).

muppet

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Reply # 2091892 17-Sep-2018 12:32

I'd be giving your router a reboot, sounds like its DNS server is flaky.

Rickles

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Reply # 2091896 17-Sep-2018 12:45

UPDATE: Stopped being a problem after 4pm last Friday, all good all weekend and this morning BUT just flaked out three times in a row trying to access @muppet's above Message.

Will reboot router now.