SureSignal missed calls

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › SureSignal missed calls

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froob

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#1725329 23-Feb-2017 18:26

I had a similar issue a few years back. Here's the thread:

http://www.geekzone.co.nz/forums.asp?topicid=100177&page_no=1

After remote monitoring by Vodafone to diagnose the issue, I think it turned out to be a problem with the firmware. It was eventually resolved via an update from their vendor.

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Linux

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#1725380 23-Feb-2017 20:09

Yes firmware update to latest version is very important

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kiwifidget

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#1725384 23-Feb-2017 20:19

Are firmware upgrades done automatically over the interwebs by VF or does the customer have to do something themselves?

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froob

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#1725385 23-Feb-2017 20:23

Firmware is updated automatically. To clarify my post above, a bug fix for the issue was rolled into a firmware update, and the process took a number of months.

Guide: Installing Network Cabling in New Zealand Homes

hairy1

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#1726837 27-Feb-2017 08:45

Hi everyone,

Vodafone Business got onto this issue and did some investigation. When I unplugged the SureSignal for an extended period of time it forced a firmware update. Things now seem to be running smoothly. Thanks all for your help.

Cheers, Matt

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#1726840 27-Feb-2017 08:53

Awesome so was old firmware

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hairy1

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#1726857 27-Feb-2017 09:10

Yep. Looks like it. Fingers crossed!

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kiwifidget

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#1726872 27-Feb-2017 09:23

Hooray! I quite like my Suresignal, without it, my phone is just an expensive paperweight around the house.

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