My services now appear to be all back up and running.

Yeah, it was down for me around 11:00am. ADSL2 - Very approximately One tree hill area. It seemed the DNS was not responding but PPP auth was fine. Rebooting the modem fixed the issue after 2 reboots.

I'm about to transition to voyager fibre next week so I thought it was just me at first. I'm even more pleased I'm leaving vodafone now, with all the different reasons I could list but won't, because of 'offtopicness'.

I lost mobile data service (around 10:20) but it recently came back, this was in Birkenhead.

uecasm:

 

Rickles:

 

     >Their DNS servers seem to be busted.<

 

Which begs the question, will telco/ISP based DNS servers go the same way as 'included' email services, and everyone uses public DNS services?

 

 

It's possible, but unlikely.  Having control over DNS is part of what allows them to do non-Net-Neutrality things like separate "social data".

 

Not to mention it would break DIA content filtering if I'm not mistaken.

We're in Upper Hutt. It crashed for about 5 minutes at 11am and performance has been a little inconsistent since, but no real problems. We have FibreX 200. Mobile is working fine.

I'm not even using their DNS and experienced the outage (I'm using 1.1.1.1) on Cable in Christchurch.

MikeHales: This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.

Just as a point of clarification, were phone services down completely? As noted above VOIP failed and I was unable to dial 777 on my mobile, but I never checked whether I was able to dial any other numbers.

Stu1:

MikeHales: This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.

It's a diaster really I couldn't care less about not having internet but phone is not acceptable, you have pushed customers on to VOIP but you can't provide decent service. I have issues for months with VOIP dropouts I couldn't even ring home from Aussie last week. I have a daughter who often has seizures need to call 111 both mobile and phone were down today what would if happened today?. Do I need to have a spark cell phone as well to feel safe?

To clarify, mobile broadband was down.  I don't think mobile telephone was down.  I only tried to make a call towards the end literally seconds before fibre broadband came back online, but there wasn't any issues placing the call.  I just couldn't call Vodafone's own support numbers.

But yes, when your broadband goes down, your VoIP goes down too.  You definitely need a mobile as well for emergencies, and it wouldn't be a silly idea to have a separate provider for that just in case.

uecasm:

Stu1:

MikeHales: This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.

It's a diaster really I couldn't care less about not having internet but phone is not acceptable, you have pushed customers on to VOIP but you can't provide decent service. I have issues for months with VOIP dropouts I couldn't even ring home from Aussie last week. I have a daughter who often has seizures need to call 111 both mobile and phone were down today what would if happened today?. Do I need to have a spark cell phone as well to feel safe?

To clarify, mobile broadband was down.  I don't think mobile telephone was down.  I only tried to make a call towards the end literally seconds before fibre broadband came back online, but there wasn't any issues placing the call.  I just couldn't call Vodafone's own support numbers.

But yes, when your broadband goes down, your VoIP goes down too.  You definitely need a mobile as well for emergencies, and it wouldn't be a silly idea to have a separate provider for that just in case.