Vodafone Data Caps

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55 posts

Master Geek

#645244 23-Jun-2012 21:02

"You need to give 30 days notice"

is there some 'technical' reason for that? or is it just a way for them to grab more money?

Handle9

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#645246 23-Jun-2012 21:06

princesscami:

"You need to give 30 days notice"

is there some 'technical' reason for that? or is it just a way for them to grab more money?

There is a technical reason - it's the contract you agreed to. If you don't bother to do your homework then it's no one elses problem but your own. A number of ISPs have the same T&Cs.

princesscami

55 posts

Master Geek

#645254 23-Jun-2012 21:27

Handle9:
princesscami:

"You need to give 30 days notice"

is there some 'technical' reason for that? or is it just a way for them to grab more money?

There is a technical reason - it's the contract you agreed to. If you don't bother to do your homework then it's no one elses problem but your own. A number of ISPs have the same T&Cs.

you know that is not the kind of 'technical' i mean!. & stop implying i don't do my home work i am here on this forum arn't I? (as well as 4-6 other forums and threads this evening) there are a lot better things i could be doing, i am trying to educate myself! by listening to ppl who know the ins and outs of things. don't talk to me if you just want to be rude!!!.

(reading the terms & conditions of a contract i would liken to reading a dictionary or encyclopaedia for "fun"
i ask the basic questions i need to know when signing up for something and if i don't know something or i forget something (of T & c) well i am only human)!.

Handle9

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#645259 23-Jun-2012 21:39

princesscami:

you know that is not the kind of 'technical' i mean!. & stop implying i don't do my home work i am here on this forum arn't I? (as well as 4-6 other forums and threads this evening) there are a lot better things i could be doing, i am trying to educate myself! by listening to ppl who know the ins and outs of things. don't talk to me if you just want to be rude!!!.

(reading the terms & conditions of a contract i would liken to reading a dictionary or encyclopaedia for "fun"
i ask the basic questions i need to know when signing up for something and if i don't know something or i forget something (of T & c) well i am only human)!.

OK so lets agree that I am rude. I've spent a fair amount of my time today suggesting you check out a provider properly, which you could have done on your own by reading their forum, so you aren't disappointed. Guess that makes me rude.

You have a crack at Vodafone saying they have a notice period "just to grab more money" but that clearly isn't rude.

C0R3

33 posts

Geek

#645317 24-Jun-2012 01:05

princesscami:
Handle9:
princesscami:

"You need to give 30 days notice"

is there some 'technical' reason for that? or is it just a way for them to grab more money?

There is a technical reason - it's the contract you agreed to. If you don't bother to do your homework then it's no one elses problem but your own. A number of ISPs have the same T&Cs.

you know that is not the kind of 'technical' i mean!.?& stop implying i don't do my home work i am here on this forum arn't I? (as well as 4-6 other forums and threads this evening) there are a lot better things i could be doing, i am trying to educate myself! by listening to ppl who know the ins and outs of things. don't talk to me if you just want to be rude!!!.

(reading the terms & conditions of a contract i would liken to reading a dictionary or encyclopaedia for "fun"
i ask the basic questions i need to know when signing up for something and if i don't know something or i forget something (of T & c) well i am only human)!.

If you did your homework, then you'd pretty quickly realise that there's many reasons as to why "someone using slingshot in my area has better speeds than me (on voda)."

You agreed to the T&Cs and nobody pressured you into it, hence you are legally bound by it.

Go take a look at the other boards on here to see what impact traffic shaping has.

lucky015

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#645321 24-Jun-2012 02:38

Handle9:
princesscami:

"You need to give 30 days notice"

is there some 'technical' reason for that? or is it just a way for them to grab more money?

There is a technical reason - it's the contract you agreed to. If you don't bother to do your homework then it's no one elses problem but your own. A number of ISPs have the same T&Cs.

Actually from experience (Changing to slingshot a couple of months ago) Vodafone's policy is that you pay till the end of the billing period your disconnection date is within and it does not appear to have a minimum notice period.

I gave approx 10 days notice and canceled on the last day of my billing period.

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rokki

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#645331 24-Jun-2012 06:52

I just thoight i would chime in with my two cents worth as someone who has just come from Slingshot back to VF. Issues i had were youtube was hopeless just a bufferring nightmare irrespective of quality couldn't use xbox live or playstation net due to in game lag being bad. I initially thought my issues with Slingshot were around poor wiring in my house so i had coffeebaron a forum member redo my wiring. I gained a about 2Mbps in speed but overall most of the time the connection was unusable on Slingshot. I initially went with the AYCE plan and that was a disaster , changed to the 250gb plan and noticed no change. To me a usable connection was first priority then speed second, data cap third. I am very happy with all the above on Vodafone. YMMV

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Digmarx

139 posts

Master Geek
+1 received by user: 29
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#645356 24-Jun-2012 10:21

I switched away from VF recently and the phone rep told me that if the service is switched over before 1st I wouldn't have to pay for July.

simon14

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#645530 24-Jun-2012 19:24

Digmarx: I switched away from VF recently and the phone rep told me that if the service is switched over before 1st I wouldn't have to pay for July.

That is correct.

You pay one month in advanced at the start of the month so if you leave during the month, you don't get credited for the remainder.

The 30 day period is the max period.

networkn

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#645532 24-Jun-2012 19:27

princesscami:
Handle9:
princesscam: i can't even post at the vf forums, so frustrating, this is it for me.
unlimited naked at slingshot for $90

Good luck, I think you'll need it...

what is that suppose to mean? is slingshot lacking?

Back to the whole price, quality or features, pick any two.

zhuyan

177 posts

Master Geek
+1 received by user: 13

#645757 25-Jun-2012 10:47

I rang VF last Friday; got offered $15 discount for data double-up; that is all. In other words, I could choose to pay $115 for 160gb data plus homeline, without best mate of course.

For me, data is what really counts; I don't need Sky; I don't need best mate;

I NEED data, lots of them. One Apple keynote speech in HD in iTunes will be over 2.5gb; the Weather+ app on my iPhone and iPad 2 is over 300mb each when it updates, just another example.

I will sign up with Snap as for $115 I get landline (including free 03 number calling) and 255gb of data; if I want I could pay an extra $5 for unlimited youtube viewing; For me that is what I consider value for MY money

I don't have any contract with VF and last time when I spoke to their sales rep I asked about the 30day notice, which they said that is not entirely necessary since I got no contract with them. All they told me was that I would simply need to contact my new ISP to arrange transfer from VF. To be 100% sure I will contact them again today to re-confirm

I appreciate that the new Mega pack may be of good value for lots of users; however VF failed to work out a package to appeal to heavy data user like many in this forum and myself. For me this is really a pity.

Enough said; I hope VF will have some nice package when the Ultra Fast Cable network is available so I could sign up with them again.

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Jaxar

383 posts

Ultimate Geek
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#645909 25-Jun-2012 14:47

simon14:
Digmarx: I switched away from VF recently and the phone rep told me that if the service is switched over before 1st I wouldn't have to pay for July.

That is correct.

You pay one month in advanced at the start of the month so if you leave during the month, you don't get credited for the remainder.

The 30 day period is the max period.

Just to add to this and clarify further. For fixed line side this is correct mobile may be different. Your earlier concern about the timing of another provider taking a period of time to reassign is valid. It is the day that the new provider takes over the service which determines when the service ends.

What you don't want to do which I have seen some customers do is ask a provider to take the services over on the 30th, they then have a 2 day delay meaning the services do not transfer till the 2nd of the next month and end up getting charged by both providers.

Please note: I have a professional bias towards Vodafone.

DS9

325 posts

Ultimate Geek
+1 received by user: 20

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#646066 25-Jun-2012 19:41

Well I excepted this offer $95/month for Mega pack, double free data and a new modem/router I had to agree to stay for 12 months.

I aim to misbehave.

Sifty

6 posts

Wannabe Geek

#646466 26-Jun-2012 16:02

Hi, have been following this thread for a bit and thought I'ld share my recent experience. Am with Vodafone (Ultimate standard) and had a Telecom representative come to the door today and offer 80Gb + unlimited national calls + free modem for $95 per month on 12 month contract. Called Vodafone up and told them what happened, and Vodafone offered free double data (Takes me up to 160Gb a month) + unlimited national calls + free modem for $95 per month on 12 month contract. Was told by the Vodafone rep that the market is very competitive at the moment, and they are willing to work out individual plans if called. Quite happily staying with Vodafone now.

zhuyan

177 posts

Master Geek
+1 received by user: 13

#646544 26-Jun-2012 18:25

Sifty: Hi, have been following this thread for a bit and thought I'ld share my recent experience. Am with Vodafone (Ultimate standard) and had a Telecom representative come to the door today and offer 80Gb + unlimited national calls + free modem for $95 per month on 12 month contract. Called Vodafone up and told them what happened, and Vodafone offered free double data (Takes me up to 160Gb a month) + unlimited national calls + free modem for $95 per month on 12 month contract. Was told by the Vodafone rep that the market is very competitive at the moment, and they are willing to work out individual plans if called. Quite happily staying with Vodafone now.

Good for you! I would stay with VF if I have this same offer but the sales rep I have spoken to could only offer me $15 discount for double-up data and one month of free service, plus move me to the mega pack for $95 a month provided that I sign up for 12month.

I said no and moved on.

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