One NZ to retire HFC (cable) network

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Rickles

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#3488385 7-May-2026 11:54

I appreciate that OneNZ increased their overall pricing, but the transfer form HFC to Fibre contained very specific terms and conditions, viz. a pretty tight contract.

I guess I will seek legal interpretation of " ... telcos often include "unilateral variation" clauses in their contracts that allow them to change prices, they must follow specific rules to remain compliant with the Fair Trading Act"

Stay tuned.

quickymart

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#3488386 7-May-2026 11:56

Usually the techs don't install modems/routers, they do the fibre install and that's all they're required to do. They may setup the router if they can (or if they have time) - but there's no requirement on them to do this.

SteveC

stevec
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#3488389 7-May-2026 12:05

quickymart: Usually the techs don't install modems/routers, they do the fibre install and that's all they're required to do. They may setup the router if they can (or if they have time) - but there's no requirement on them to do this.

I believe the standard answer is to refer the customer to One NZ's call centre or Noel Leemings, which is fine (except I was once told it can take a few weeks) but it isn't OK for the tech to suggest that the Deco is faulty!

Steve Cosgrove
Thirty years teaching Data Networking & Communication
Mostly at Whitireia Polytechnic, Porirua About ten years before that in general PC support.

Available for contract networking (or other tech stuff) now.

boosacnoodle

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#3488478 7-May-2026 15:44

I’m reliably informed that One NZ has somehow secured a two year exclusivity period with Enable for the Pegasus fibre roll out. Not sure how this doesn’t come to the attention of the ComCom as it seems a bit shonky to me.

richms

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#3488480 7-May-2026 15:51

IMO what matters is if there any govt money going towards any part of the deployment there.

If not then its a non-issue as people were unwise enough to choose to live in a place with no choice of internet access, so the change from coax to fibre is not making any difference to their lack of choice, they have just upgraded from one media to another.

If they are taking money for any part of the network, digging, plant, sharing backhaul with stuff that got paid for out of my tax, then that is a problem.

Richard rich.ms

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