International issues, 6/10/14

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14 posts

Geek

#1149760 8-Oct-2014 11:00

I had a response from VF for my issue of sporadic sloowness for certain US sites. They said fixed. This morning it seemed fine till about 9am then verry slow again and gave up and switched back to iphone connection.
Then that got real bad - ha - hadn't spotted my phone had died.
Switched back to VF - baaaad
Put phone on charge, switched back to using that - goooood

Don't think the issue has been resolved at all.

Quote from "help@clear.net.nz"
Date: 8 October 2014 9:30:31 am NZDT We has an international browsing issue yesterday and it's now resolved.
Please advised if you are still having the same issue.

I have replied i do not consider the fix is sufficient/stable/whatever

johnr

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#1149763 8-Oct-2014 11:01

Further investigation is already under way, I will post an update when I know more

xpd

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#1149767 8-Oct-2014 11:09

Our Nelson branch reporting issues again now... Ive gone onto one of their servers and getting very flakey connections...

Edit : Appears theyre on ex-TC connection

XPD / Gavin

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johnr

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#1149787 8-Oct-2014 11:29

xpd: Our Nelson branch reporting issues again now... Ive gone onto one of their servers and getting very flakey connections...

Edit : Appears theyre on ex-TC connection

Are they on Cable (HFC) ?

langers1972

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#1149790 8-Oct-2014 11:30

Maybe this is the 'end of the internet' as per VF advert

PeDa

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Geek

#1149800 8-Oct-2014 11:32

langers1972: Maybe this is the 'end of the internet' as per VF advert

off-topic but yes, though me thinks the advert should have the guy standing on the edge of an abyss not middle of paddock

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toyonut

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#1149856 8-Oct-2014 12:11

We had this all yesterday at work in Ellerslie in Auckland on a BIA fibre connection. After submitting a support ticket, got a phone call yesterday afternoon to say that a core switch/router that was in a load balanced configuration had not been actually balancing the load so one of the routers was getting hit too hard and then dropping traffic. This is my understanding of what I was told BTW. We have been fine all day today and had no flakeyness or dropped traffic and sites that won't load.
*EDIT* It only aplied to certain subnets and we were in one of those subnets.

Try Vultr using this link and get us both some credit:

http://www.vultr.com/?ref=7033587-3B

xpd

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#1149952 8-Oct-2014 13:59

Raised fault with Vodafone via that old technology called a "fone".... got some young CSR with a major attitude problem. Refused to help me and xfrd me to someone else.

XPD / Gavin

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freitasm

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#1149962 8-Oct-2014 14:17

Fark that.

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StevieT

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#1149971 8-Oct-2014 14:24

xpd: Raised fault with Vodafone via that old technology called a "fone".... got some young CSR with a major attitude problem. Refused to help me and xfrd me to someone else.

Disgusting.

PeDa

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Geek

#1149983 8-Oct-2014 14:30

This topic started at intermittent INTERNATIONAL connection issues.
It is very unclear to me if some of the other reporting going on here is specifically about international connections or just general connections issues - might help VF if we can keep this discussion purely on the international focus