[TelstraClear] YouTube poor performance on TelstraClear

Forums › One NZ (including Farmside) › [TelstraClear] YouTube poor performance on TelstraClear

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | ... | 33

437 posts

Ultimate Geek
+1 received by user: 307

#273759 17-Nov-2009 10:14

Still pretty dodgy for me. You know there's a problem when an audio only clip with a still pic as the 'video' has a fit trying to buffer!

Screeb

698 posts

Ultimate Geek
+1 received by user: 52

#273958 17-Nov-2009 17:07

Still as bad as ever for me.

mattbush

784 posts

Ultimate Geek
+1 received by user: 102
Inactive user

#274642 20-Nov-2009 07:09

I play world of warcraft and have noticed real increases in latency over this timeframe to wow servers in the USA. Whilst I do use a tunnel service, this latency has increased on average from 170 to approx 250.

It had been sitting at around the 170 mark for a couple of years.

PS
youtube streaming is bad in khandallah...wouldnt even think of trying it in HQ.

Iceni

109 posts

Master Geek
+1 received by user: 4

#276523 26-Nov-2009 14:20

olof: All,

We implemented changes on our international caching infrastructure last Friday to attempt to address the YouTube issues. Would appreciate feedback on performance from the weekend and onwards.

Apologies for the delays. This has been a hard one to track down as it only affected some customers.

--Olof

Hello Olaf,

It's been over two weeks since I last posted and in that time I haven't experienced any further problems watching YouTube. Hopefully, the changes you've made have fixed the problem, at least in Kapiti.

peroski

37 posts

Geek

#277513 29-Nov-2009 17:00

Is working very well today.....

jmacg

45 posts

Geek

#278051 30-Nov-2009 21:11

I'm also getting poor streaming video performance on TelstraClear cable, in Ngaio, Wellington.My son in Kelburn has the same problem. But I have the same problem on a separate Orcon DSL account in Martinborough. I recently switched to Orcon from Vodafone and found the performance improved, but still not good enough.

Jmacg

Wellington, NZ

Dyson

Shop now for Dyson appliances (affiliate link).

mattbush

784 posts

Ultimate Geek
+1 received by user: 102
Inactive user

#278593 2-Dec-2009 07:16

https://www.speedtest.net/result/639253095.png

https://www.speedtest.net/result/639252332.png

https://www.speedtest.net/result/639246613.png

The above are some tests taken at 7am this morning at the suggestion of Blizzard.com after my complaints of disconnections.

As can be seen the USA test seems very very low.
Could this also explain bad youtube performance?

Should I log a fault with Telstra cable people?

For those who cant be bothered clicking links..they are showing appprox. 10mb/s upload to NZ and Aussie with only about 2-3 to the USA.

jmacg

45 posts

Geek

#278642 2-Dec-2009 09:23

The problems I experience with interruptions to YouTube and other streaming video don't appear to be a result of slow connections. I can still download files at a decent rate. I wonder if there are tiny breaks in TelstraClear's 'transmission' and that these force YouTube to reload each time. Perhaps a download that's not happening 100% of the time may not be so noticeable. Just wondering - I'm not a techie.

Jmacg

Wellington, NZ

WellingtonBoy

44 posts

Geek
+1 received by user: 1

#279174 3-Dec-2009 22:09

If you want to watch YouTube clips streaming -- do not get TelstraClear Broadband.

They know about the problem but have not resolved it, after months.

I believe they know what the problem is. Why don't they tell us what's going on?

Almost 5000 people have read this forum TelstraClear = Bad advertising.

mattbush

784 posts

Ultimate Geek
+1 received by user: 102
Inactive user

#279208 4-Dec-2009 06:30

Hmmm

Maybe we are dogged with congestion issues again???

xcubed

195 posts

Master Geek
+1 received by user: 17

ID Verified

Lifetime subscriber

#279237 4-Dec-2009 10:30

Just stumbled across this thread, and I too have had the same issue for the last month or so at least. As the others have said, it only seems to affect YT performance.

In Chch, on 10Mbps cable.

Mighty Ape

Shop now at Mighty Ape (affiliate link).

peroski

37 posts

Geek

#279252 4-Dec-2009 11:04

still going well here in Karori... perhaps it's something to do with the local exchanges??

jmacg

45 posts

Geek

#279261 4-Dec-2009 11:16

What do local exchanges have to do with cable?

Jmacg

Wellington, NZ

peroski

37 posts

Geek

#279265 4-Dec-2009 11:24

Right.... ignore and note the 'Wannabe Geek' status

Iceni

109 posts

Master Geek
+1 received by user: 4

#279672 6-Dec-2009 02:19

After weeks with no problems I struck a site that was stop start from beginning to end. This was at 2am this morning so I can't see the problem being congestion.

http://www.aftonbladet.se/webbtv/sport/laulcalling/article6233346.ab

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | ... | 33