As per title, does anyone know how long Vodafone keep top up information for (like debit card number, number topped up, amount etc)? I would of expected at least 12 months?
My bag was stolen out of my car last December (17th to be exact). My debit card was used to top up a Vodafone number 3 times within a minute of each other. It has taken Manukau Police 7 months to get around to investigating (not their fault, I'm sure) but the officer dealing with my complaint has been told by Vodafone they only keep top up records for 3 months. He wanted to find out what number was topped up, obviously information I cannot be given myself.
Pepsicle: Yes, I did initially, I can't actually remember the outcome, I think maybe they didn't do anything because it was reported to Police?
Then you need to follow-up with the credit card company and make sure process was followed
Hmmm, yes I can do this but going back to my earlier question, should the Police be able to obtain this information? They ARE trying to investigate and have been told by Vodafone that this information is not available any longer and has been purged from the system.
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