Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




23 posts

Geek


# 107671 16-Aug-2012 13:44
Send private message

As per title, does anyone know how long Vodafone keep top up information for (like debit card number, number topped up, amount etc)? I would of expected at least 12 months?

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
19282 posts

Uber Geek
Inactive user


  # 673294 16-Aug-2012 13:52
Send private message

7 years for tax reasons most INFO not credit card numbers

How come?



23 posts

Geek


  # 673296 16-Aug-2012 13:55
Send private message

Thanks.

My bag was stolen out of my car last December (17th to be exact). My debit card was used to top up a Vodafone number 3 times within a minute of each other. It has taken Manukau Police 7 months to get around to investigating (not their fault, I'm sure) but the officer dealing with my complaint has been told by Vodafone they only keep top up records for 3 months. He wanted to find out what number was topped up, obviously information I cannot be given myself.

 
 
 
 


275 posts

Ultimate Geek


  # 673297 16-Aug-2012 13:56
Send private message

johnr: 7 years for tax reasons most INFO not credit card numbers

How come?


Was wondering that myself, glad someone asked!




"The Atlantis base, brings greetings from the pegasus galaxy, you may cut power to the gate!."- Dr Weir (Rising) New Zealand · Luke.Geek.NZ


19282 posts

Uber Geek
Inactive user


  # 673301 16-Aug-2012 13:59
Send private message

3 Months in front end systems before heading off to data warehouse and INFO is not as easy to get



23 posts

Geek


  # 673303 16-Aug-2012 14:03
Send private message

So it's not easy to get but it is possible? Is it an expectation of Vodafone that they retrieve this information if requested by NZ Police?

19282 posts

Uber Geek
Inactive user


  # 673304 16-Aug-2012 14:04
Send private message

What is the value of the top ups?



23 posts

Geek


  # 673308 16-Aug-2012 14:12
Send private message

Over $100. Does that make a difference? Thanks for your replies btw :)

 
 
 
 


19282 posts

Uber Geek
Inactive user


  # 673309 16-Aug-2012 14:13
Send private message

Have you disputed them with your credit card company?

1318 posts

Uber Geek


  # 673310 16-Aug-2012 14:14
Send private message

johnr: What is the value of the top ups?


i dont think that really matters, fraud is fraud, whether it's $60 or $6,000.







23 posts

Geek


  # 673311 16-Aug-2012 14:15
Send private message

Yes, I did initially, I can't actually remember the outcome, I think maybe they didn't do anything because it was reported to Police?

19282 posts

Uber Geek
Inactive user


  # 673312 16-Aug-2012 14:16
Send private message

hamish225:
johnr: What is the value of the top ups?


i dont think that really matters, fraud is fraud, whether it's $60 or $6,000.


Yes it does matter do you think the police are going to investigate fraud if the amount is $1 or 1 million?

19282 posts

Uber Geek
Inactive user


  # 673313 16-Aug-2012 14:17
Send private message

Pepsicle: Yes, I did initially, I can't actually remember the outcome, I think maybe they didn't do anything because it was reported to Police?


Then you need to follow-up with the credit card company and make sure process was followed



23 posts

Geek


  # 673314 16-Aug-2012 14:21
Send private message

johnr:
Pepsicle: Yes, I did initially, I can't actually remember the outcome, I think maybe they didn't do anything because it was reported to Police?


Then you need to follow-up with the credit card company and make sure process was followed


Hmmm, yes I can do this but going back to my earlier question, should the Police be able to obtain this information? They ARE trying to investigate and have been told by Vodafone that this information is not available any longer and has been purged from the system.

19282 posts

Uber Geek
Inactive user


  # 673315 16-Aug-2012 14:22
Send private message

I can't answer for the NZ police

19282 posts

Uber Geek
Inactive user


  # 673317 16-Aug-2012 14:24
Send private message

If anything the top ups would of been done to a Prepay number and we would have no INFO on the end user anyway!

John

 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.