my cable modem is dropping 20+ times a day
random disconnections, there seems to be no pattern to it, sometimes im online for an hour, sometimes 5 minutes
its been occuring since thursday - i have sent multiple emails to TCL, to no avail
have tried to call their helpdesk thursday, friday, and now today
currently been waiting for 1hour 17 minutes .. i gave up after an hour and a half (90 minutes) the previous two days ..
this is absolutely DISGUSTING !!!!! im totally appaulsed
any ideas where to go from here ? ,, i cant even get hold of TCL - at all!!!!!!