I'm new to the forum, but a lot of google searches brought me here in the past (and helped me quite a bit to find solutions). Nevertheless, right now I've got a problem I'm stuck with.
About 2 months ago I switched from a Telecom ADSL broadband plan to a Vodafone one (the Play plan, i.e. with 150 GB of data). On this new plan, my upload speed is just 0.24 Mbps, whereas I'm pretty sure that wth Telecom it was close to 1 Mbps before. Also, my download is 9 Mbps, so 0.24 Mbps seems really low.
I live in Auckland, or to be more precise, on the North Shore. Vodafone's address checker tells me that even VDSL would be available at my address, and Vodafone claims upload rates of 5-10 Mbit for VDSL. It also claims that VDSL gives up to 3 times the download speed of ADSL; if the same factor holds for upload, it would mean that ADSL theoretically should be able to give you an upload speed of 1.7-3.3 Mbps. Yet, I only get 0.24 Mbps, about 10% of that, in NZ's biggest city.
I called Vodafone today but they claimed that 0.24 Mbit would be the maximum possible on my connection. Nevertheless, Telecom could do about 4 times as much, and no work has been done in or around the house when I switched providers.
All in all, does that look fishy to you?
PS: My download speed was at about 9 Mbps, but it went down when the Vodafone guys reset some connection when I called them today. It's supposed to go up again.