Hey all,
So I've posted this on Vodafone community, but have not really had a solution, so posting this here to see if any else had similar problems and what they did to fix the issue.
So far I've called up Vodafone, and they said there is nothing they can do when I told them about the wifi not working etc they told me 'wifi is a gift'....
My options I believe are:
1 - Pay termination fee, signup to a reliable connection eg orcon (even if it is adsl2)
2 - Buy new modem etc (this would cost a lot and may not even provide a solution)
3 - Get in touch with nectomm again and try get a new modem sent out (first call they just gave me some settings to try and quickly hung up)
Here's the post -
Hey all, So I’m not too sure whether it’s me or everyone else is experiencing this on the Vodafone cable 100mbps plan, but I’m just going to list my issues.
1) Wi-Fi really horrible, I'm not too sure because it’s the location or what - I've played around with settings eg changing channel, b/g/n etc, but the range and speed is very slow - it’s like close to 56k modem speeds literally! I am on my iPhone sometimes and it loads everything so slow eg the Radio doesn’t even load most times (I’m half a meter away from the modem).The Wi-FI also has constant disconnections (I see the lights on the Netcom wireless completely off (this happens every few hours or so). The location of my Netcom wireless + Cisco modem is just on top of my desk - it was basically installed on the ground as it was placed on my desktop which sits basically on the floor..... I ended up moving it as I thought that was the issue, but guess not. Wi-Fi in the lounge is also bad – lounge is about 5-7 metres away from the modem. My wifi was fantastic with adsl2 with Vodafone, not a problem at all.
2) Slow speeds even on my desktop which is connected to the cable via Ethernet. Loading web pages seems slower than adsl2. I’ve conducted the speed test when I first got it and got about 90mpbs, but the past few days I been getting between 50-65 mbps. Youtube videos take a long time to load, even just checking my emails now on gmail its taking long times to load, and facebook browsing slow too – videos stuttering etc.
3) Cable disconnecting quite often, I usually use the cable mostly between 6-12pm at night and there is at least a few disconnections in this time. My sister uses it throughout the day and she has said it disconnects few times throughout the day as well. Most of the times it’s just the Wi-Fi disconnecting/not working, and then there is still many times its just both of them not working. If anyone could help me out, that would be awesome. Thanks.