Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




23 posts

Geek
+1 received by user: 11


Topic # 165738 18-Feb-2015 21:08
One person supports this post
Send private message

1 hour, still waiting. 

Acquisition: < 2 mins wait
Support: > 1 hrs wait



Create new topic
139 posts

Master Geek
+1 received by user: 18


  Reply # 1242003 18-Feb-2015 21:20
Send private message

This has been going on for years.  Unfortunately it doesn't look like it's going to change anytime soon.

548 posts

Ultimate Geek
+1 received by user: 19

Subscriber

  Reply # 1242005 18-Feb-2015 21:21
Send private message

At least they are open 24/7. I just tried to call Spark and they are only open 8am to 8pm. !!! I want to add roaming to Oz and keep getting a 404 message when I try to do it online.

 
 
 
 


734 posts

Ultimate Geek
+1 received by user: 6


  Reply # 1242009 18-Feb-2015 21:25
Send private message

I wait and then they cannot find my account as i am on there other system so i had to wait even more longer. this is silly. I am switching back to my old isp.




               The Biggest and the Best.

4099 posts

Uber Geek
+1 received by user: 879


  Reply # 1242011 18-Feb-2015 21:33
Send private message

What product are you calling about, just out of interest?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1242017 18-Feb-2015 22:01
Send private message

saeran: This has been going on for years.  Unfortunately it doesn't look like it's going to change anytime soon.


No it has not!

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1242018 18-Feb-2015 22:02
Send private message

Newtown: 1 hour, still waiting. 

Acquisition: < 2 mins wait
Support: > 1 hrs wait




You would be better off posting what your actual query / issue is as support could be given online

John



23 posts

Geek
+1 received by user: 11


  Reply # 1242022 18-Feb-2015 22:09
Send private message

Wow, that was almost 2 hours of my time and NO response. Shocking!

I used option 3, TV/Cable, as I'm having an issue with the TV Recorder (TBox) not displaying anything when connecting through HDMI. Composite and S-video works.

In this case, I really need the call centre to assess whether I need a technician sent to replace the box. 

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1242028 18-Feb-2015 22:17
Send private message

Newtown: Wow, that was almost 2 hours of my time and NO response. Shocking!

I used option 3, TV/Cable, as I'm having an issue with the TV Recorder (TBox) not displaying anything when connecting through HDMI. Composite and S-video works.

In this case, I really need the call centre to assess whether I need a technician sent to replace the box. 


Did it use to work?

4099 posts

Uber Geek
+1 received by user: 879


  Reply # 1242029 18-Feb-2015 22:24
Send private message

johnr:
saeran: This has been going on for years.  Unfortunately it doesn't look like it's going to change anytime soon.


No it has not!

Vodafone Mobile CS used to be great. Now it's not as good (has some wait times but still bearable), but I feel the issue lies with the ex-TCL services and the customer service provided in that space. Feel free to correct me if I'm wrong.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.