At least they are open 24/7. I just tried to call Spark and they are only open 8am to 8pm. !!! I want to add roaming to Oz and keep getting a 404 message when I try to do it online.
I wait and then they cannot find my account as i am on there other system so i had to wait even more longer. this is silly. I am switching back to my old isp.
Wow, that was almost 2 hours of my time and NO response. Shocking!
I used option 3, TV/Cable, as I'm having an issue with the TV Recorder (TBox) not displaying anything when connecting through HDMI. Composite and S-video works.
In this case, I really need the call centre to assess whether I need a technician sent to replace the box.
Newtown: Wow, that was almost 2 hours of my time and NO response. Shocking!
I used option 3, TV/Cable, as I'm having an issue with the TV Recorder (TBox) not displaying anything when connecting through HDMI. Composite and S-video works.
In this case, I really need the call centre to assess whether I need a technician sent to replace the box.
saeran: This has been going on for years. Unfortunately it doesn't look like it's going to change anytime soon.
No it has not!
Vodafone Mobile CS used to be great. Now it's not as good (has some wait times but still bearable), but I feel the issue lies with the ex-TCL services and the customer service provided in that space. Feel free to correct me if I'm wrong.
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