Trusted
WorldxChange
Well finally some news that a few people may have been waiting for Asterisk on VFX, we have been running a number of test's in house for a while now and have recently turned up service with a couple of Beta Testers, Thanks to Steve and Chris for assisting with this. So we are looking to move to the next stage….Soft Launch Time
Now this will be a soft launch initially so requests will be handled individually and we will decide on how many we will accept based on the level of responses received.
We will then assess multiple Asterisk deployments in the VFX network, this will include us looking at the impact on helpdesk, config issues that will effect network operation and VFX services as well as a range of other service quality checks, we will also look very carefully at the quality of the product from call quality, service delivery to overall experience, as you are all probably aware by now we like to do things properly when it comes to VOIP services and are pretty tough on anything that we don’t believe will deliver great service
. after this only then will we decide if we will fully offer the commercial service. In saying that the Asterisk deployments so far have worked well so we don’t expect to see to many issues, hopefully the Trial users can post some comments on their experience's with installation and quality. Important Points to be aware of for support on Asterisk with VFX.
1. As you are responsible for the configuration on the Box, we will not be able to offer any direct support at the help desk level, this is most important as you will have to remember we can not tie up helpdesk support on devices where we have absolutely no visibility of your config. Helpdesk support staff are not trained on Asterisk so will not be of assistance, Geekzone and voipusers.org.nz will be good start points for discussing Asterisk and any associated config issues.
2. You will be responsible for the operation of your device , this includes the security for all passwords and configs.
3. If devices are seen to be effecting the network , they will be removed.
4. This is only for VFX at present
5. Support for Asterisk with DVX the Commercial IP Centrex SIP trunking product is still being worked on.
6. Costs will be the same as the current VFX offerings
7. All ours terms and conditions still apply
***NB we will start taking registers of interest through our sales line 0800123456 on Monday 19th November (Please don't phone before then)
Hope this meets with the Asterisk (Dare I say it Geek) users approval
Phil Moore
Operations Manager
WorldxChange Communications
Mod Emeritus
, but the answer is probably yes, same will apply to the Linksys 9000 in the Future as well, but once again the same support options will apply, 
