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157 posts

Master Geek


# 18381 8-Jan-2008 20:10
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Hello, Pretty excited after reading all the posts here, decided to go with VFX and Xnet broadband, purchased 2x SPA3102 devices. Intention is to replace my 2x TCNZ land lines + broadband + dual number + call waiting + minder+ etc etc to WXC. the 2x SPA3102 devices are  unconfigured devices, can someone shed some light on how to setup VFX on these, need to know absolute basic settings for me to up and running.
Appreciate your time


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3539 posts

Uber Geek

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  # 103654 8-Jan-2008 20:25
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1)  You need to plug a PC into the LAN (Ethernet) port on subnet 192.168.1.x.

2)  Log into the SPA3102 at 192.168.1.1, Go to the "Provisioning" Page and set the "Profile Rule" to the URL which WxC will send you when you receive their confirmation e-mail.

EDIT:  I just found my old copy of WxC's confirmation e-mail.  Hopefully this info. is still current:
======================================================================

To setup your Residential Linksys Device please enter the following Link in the Profile Rule under the provisioning Section of your Linksys Device setup, save the configuration and then power cycle the device. If you have any problems with this please contact our Support team who will be happy to assist you with any issues.

http://58.28.20.69/configs/default/default$MA.cfg        

3)  Save the changes.
 
4)  Connect the WAN (Internet) port of the SPA3102 to a spare port on your router.

5)  Power cycle the SPA3102.

6)  The SPA3102 should now pick up the Profile from WxC (assuming things have been set up at their end).

7)  When you see the Line 1 LED come on, you are good to go.
 
8)  Plug a standard phone into the Line 1 jack and there should be a dial tone present.




157 posts

Master Geek


# 103658 8-Jan-2008 20:32
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Thanks Grant, I will have a go, I've just joined today with WCX need to wait till 2 - 3 days for the provisioning team to confirm. I will have a go with your settings, cheers Shan

 
 
 
 




157 posts

Master Geek


  # 103738 9-Jan-2008 09:11
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While I'm waiting for WCX to send me the info,  one my TCNZ line I has a static IP with TCNZ broadband which I would like to keep. I will get only VFX on this line is this possible? This is my intension and subscribed to VFX. I thought this is a good place to ask this kid of questions.

3594 posts

Uber Geek

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WorldxChange

  # 103741 9-Jan-2008 09:32
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Shash: While I'm waiting for WCX to send me the info, one my TCNZ line I has a static IP with TCNZ broadband which I would like to keep. I will get only VFX on this line is this possible? This is my intension and subscribed to VFX. I thought this is a good place to ask this kid of questions.


Hi Shash

A couple of things to note,

  1. Yes you can put your 3102 on the Telecom Broadband connection, (however we have no control over the connection as it is a Telecom Connection)
  2. The Data used by the VOIP calls will come off your Data Cap with Telecom, if your ADSL  connection is a XNet connection this data is free and counted as local traffic.
  3. You can get a Static IP with Xnet but there is a charge of $10 for it.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

3539 posts

Uber Geek

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  # 103744 9-Jan-2008 09:44
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Shash: While I'm waiting for WCX to send me the info, one my TCNZ line I has a static IP with TCNZ broadband which I would like to keep. I will get only VFX on this line is this possible? This is my intension and subscribed to VFX. I thought this is a good place to ask this kid of questions.

EDIT: Maverick has beaten me to it, but here is some extra info:

1)  Regarding the Static IP, You can apply for a Static IP with Xnet using this form:

http://www.xnet.co.nz/staticip/

Please note that there is a $9.95 per month extra charge for this.  Also, it will be a different IP address than what you have currently with TCNZ.

Personally, I use DynDNS which is free instead of a Static IP.  Unless my router reboots, it never changes.

2)  I don't understand your question about "I will get only VFX on this line is this possible?".  Please explain it better.



157 posts

Master Geek


# 103747 9-Jan-2008 10:03
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Thanks guys, Grant: sorry I was not clear, I was asking whether its possible to keep TCNZ Broadband and TCNZ Static IP when I subscribe VFX. you have answered my question. yea I'm using dyndns paid service on one line. Good to know WXC can provide static IP. Cool!




 
 
 
 


294 posts

Ultimate Geek


  # 104075 10-Jan-2008 20:24
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Another question....  I use the SPA 3102, and wish not only to use VFX, but also another VOIP provider.  After struggling for sometime, I'm finding it all but impossible to setup!

Tried calling the helpdesk today, sent in a few screenshots.  Polite staff, but they ave no idea about VFX, and had to wait for the engineers.  Fair enough, but problem is, I work during the helpdesk hours normally....

So, if you guys can help, that'll be great!  Esp regarding...


#1:  With SPA 3102, issit possible to have 2 VOIP providers (VFX + another), having incoming and outgoing calls through 1 SPA3102 and my connected phone?  If so, how do I configure this?  My problem is that after the box is provisioned with VFX, basically all the settings (like the admin pages) are locked out, bar a few basic settings.

#2:  If the answer is that I cannot have incoming calls from 2 VOIP settings at the same time, I know that the SPA3102 allows for additional gateways, by which I can call out using another VOIP provider anyway.  There are "blanks" for filling in other gateways.  BUT, how do I "dial out" through the other gateway?  The "dial plan settings" are locked, so I have no idea what they are!

Thanks!l



157 posts

Master Geek


  # 104080 10-Jan-2008 20:37
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Hmm this is interesting...

Is your device unconfigured?
My device is a unconfigured, not lock down to WXC, currently I have configured my SPA3102 to use 2Talk (Free Account) until I get my WXC provisioned etc, 2talk have listed full configuration option for SPA3102 - http://www.2talk.co.nz.

So when you add http://58.28.20.69/configs/default/default$MA.cfg     this locks down other settings?

Cheers
Shash   


 

294 posts

Ultimate Geek


  # 104102 10-Jan-2008 21:46
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Well, I have provisioned my box with VFX.  The settings are locked out after I provisioned it with VFX, before that, it can be freely altered.  I believe this is to prevent users from tampering with the WorldxChange end's equipment.....

If anyone can help answer my above questions, that'll be great!!!  Thanks!

3539 posts

Uber Geek

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  # 104115 10-Jan-2008 22:25
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jesseycy: Another question....  I use the SPA 3102, and wish not only to use VFX, but also another VOIP provider.  After struggling for sometime, I'm finding it all but impossible to setup!

#1:  With SPA 3102, issit possible to have 2 VOIP providers (VFX + another), having incoming and outgoing calls through 1 SPA3102 and my connected phone?  If so, how do I configure this?

You have run into a bit of a problem here Jessey because, as it says on the VFX Hardware page:

SPA3102 has:  "One standard telephone port for analog phones"

If you want to use 2 different VoIP providers on the one device, you should have ordered PAP2T or SPA2102 which both have 2 standard telephone ports.

Failing that, you could order a second PAP2T or SPA2102 for your alternate VoIP provider.

Alternatively, you could use Asterisk to do all of this, and a whole lot more Smile

294 posts

Ultimate Geek


  # 104117 10-Jan-2008 22:37
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Ah yes...  But I don't know whether "one telephone port for analog phones", means

a)  one analog phone connected to one VOIP account  OR
b)  one analog phone connected to two or more VOIP accounts....


Well, if it's the former....  I'm sure I can use the  other "gateways", to use other VOIP accounts to dial out at least, right?  I know how to setup gateways, since I have the setting...  But what's the "dial plan", to call out using the other VOIP account???  I can't see the "dial plan", cause Xnet has locked the box and the settings!  And neither do the techies know this.


P.S:  With a dial plan, by setting up day (<#1,:><@gw1>), it'll mean that dialing #1 on the phone will switch it to using the other gateway for calling out.

3539 posts

Uber Geek

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  # 104122 10-Jan-2008 23:03
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jesseycy: Ah yes...  But I don't know whether "one telephone port for analog phones", means

a)  one analog phone connected to one VOIP account  OR
b)  one analog phone connected to two or more VOIP accounts....

It doesn't mean either of those things Jessey.  Let me explain it like this:

LINE 1 (FXS) of SPA3102 is locked to VFX.

LINE 2 (FXO) of SPA3102 goes to your POTS line.

IIRC, you can dial an access code to route your calls through either VFX (Line 1) or POTS (Line 2).

This subject has been covered in the forums before, so I suggest you do a search for the details.  Sorry I can't be more helpful, but not having a SPA3102 myself, I am not familiar with this aspect of its operation.

However, if you had ordered a PAP2T or SPA2102, you could have:

LINE 1 (FXS) of ATA is locked to VFX.

LINE 2 (FXS) of ATA is unlocked and can be setup for any VoIP provider of your choice.

294 posts

Ultimate Geek


  # 104123 10-Jan-2008 23:09
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Grant_k, thanks alot nonetheless....

But well, let me make it a bit clearer....  So it appears that SPA 3102 cannot handle 2 VOIP accounts connecting at the same time, since Line 2 is for POTS.  That's all right.....


But well, the SPA3102 can support different VOIP gateways.  Basically, it can have:

a)  The main VOIP account (in and out, and for me, used up by VFX)
b)  The PSTN Line
c)  6 VOIP gateways.  This allows calling out only.

How you switch between them, is by "dial plans".  But what are the codes???  The "dial plan" is greyed out in the pages, so I have no idea how to "switch" between using them!


3539 posts

Uber Geek

Trusted

  # 104127 10-Jan-2008 23:21
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jesseycy: But well, the SPA3102 can support different VOIP gateways.  Basically, it can have:

a)  The main VOIP account (in and out, and for me, used up by VFX)
b)  The PSTN Line
c)  6 VOIP gateways.  This allows calling out only.

OK, cheers for that Jessey, I see where you are coming from now.  I also visited the page posted above by Shash and it explains the Gateway function a bit more.  I noticed this:

The gateways are defined in the Gateway Accounts section of the Line 1 tab. gw0 is special and means "dial out the PSTN port."

Notice that Gateways are defined under the Line 1 Tab.  Line 1 is locked by WxC as you already know, so it will be a matter of asking Maverick if he will unlock those functions for you.

There may well be a good reason why this is not possible, but it would be worth asking the question.

There you go -- we have both learnt something tonight Smile

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