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407 posts

Ultimate Geek
+1 received by user: 25


Topic # 185731 3-Dec-2015 09:12
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Hello,

I just want to say thank you to Vodafone and the Vodafone mods on here. They have been awesome over the last few years with any issues especially the mods on here during my frustrating times. Vodafone does get some bad feedback, sometimes from me but overall Vodafone did a good job for me and provided a good service and connection. Customer service was pretty good most of the time, most issues were when it was transferred from Telstra Clear to Vodafone.

My only issues really were with cable, the service itself. Mostly the congestion and the fact Vodafone wouldn't give me fibre so I moved to Spark. I understand as Vodafone has invested a lot in cable and I can see why they didn't want the government to put fibre infrastructure in Christchurch, Wellington and Kapiti. However I must say my connection is a lot better and way more stable, for example the game Rocket League I would always get pings of 140 due to being with American and UK people but now its always around 45 on fibre. its just a shame I couldn't stay with Vodafone.

Anyway thank you guys and I just want to say Vodafone are pretty awesome, I think they deserve more good feedback sometimes.

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19282 posts

Uber Geek
+1 received by user: 2600
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  Reply # 1439723 3-Dec-2015 09:30
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@leo0787sx thanks for taking the time to post some feedback to the @VodafoneNZ here on Geekzone

JohnR

660 posts

Ultimate Geek
+1 received by user: 36
Inactive user


Reply # 1440425 4-Dec-2015 12:14
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Thank you so much JohnR - The VF Superhero for helping me port to VF


Took a while due to internal delays, was painfull ,  but he was there all the way for me.


Thanks a lot.

19282 posts

Uber Geek
+1 received by user: 2600
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  Reply # 1440430 4-Dec-2015 12:31
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@sep11guy no worries and the delay was external due to IMPS having tech issues

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