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Forums › Vodafone New Zealand › Prepay > Contract. Can I keep my number?


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# 21193 18-Apr-2008 12:20
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I've had the same prepay number for around 10 years.  I'm looking at moving onto a contract with a data plan.  I was told yesterday by a vodafone employee that if I wait until mid May it will be possible to keep my prepay number.

Does anyone know anything about this or can confirm it is correct?

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# 124712 18-Apr-2008 12:25
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I am not sure about the dates, but yes Vodafone NZ is working on their processes to allow moving Prepay to accounts - and should be sometime in the mentioned timeframe, IIRC.




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  # 124713 18-Apr-2008 12:25
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It is correct however I haven't heard a confirmed date yet other than the month of May - Maybe one of the VF guys can confirm this.

 
 
 
 




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  # 124715 18-Apr-2008 12:31
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Thanks guys.  I guess I'll hold out for a month and see what happens.

xpd

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  # 124723 18-Apr-2008 13:05
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What about Contract > prepay ? This part of the new scheme as well I hope.




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  # 126243 25-Apr-2008 00:56
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Should be launched May 6





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  # 126585 27-Apr-2008 15:35
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brad_p: Should be launched May 6


Is this including going to prepay from contract?

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  # 126612 27-Apr-2008 17:59
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dodjy: Thanks guys. I guess I'll hold out for a month and see what happens.


Ive being holding out for several years now, dont hold your breath that they come thru this time.

In hindsight I should have bitten the bullet early on and changed to a contract number range and just eaten the loss of cards etc.




Richard rich.ms

 
 
 
 




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  # 128940 6-May-2008 21:08
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any update?

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  # 128950 6-May-2008 21:32
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their customer retention team have access to it now and then stores/CSRs will be able to do so on 15 May





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  # 128999 7-May-2008 00:15
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I want it now.

How do I get a hold of the customer retention team????

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  # 129020 7-May-2008 08:36
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Do what though, prepay > contract, or contract > prepay or both ??
Can someone confirm please :) I really need to get off this contract if I can but dont want to lose the number... its a pain reprinting business cards :-p




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  # 129027 7-May-2008 08:48
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I really need to get off this contract if I can but dont want to lose the number...


Correct me if I am wrong, if your contract is 24 months and you're not out of that period yet, you'd have to pay some sort of fee?

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  # 129091 7-May-2008 12:09
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Correct, they usually have an early disconnection fee like ISP's do (well some) for disconnecting your DSL early.
Its been 3 yerars now since Ive ahd this number, Im pretty sure its off the official contract :)




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  # 129236 7-May-2008 20:42
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I got a hold of the customer retention team. They still wont do it till the 15th!!!!!!

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  # 129241 7-May-2008 21:18
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Yeah just heard today that they have had to delay the launch due to system issues - typical!





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