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Topic # 223361 25-Sep-2017 19:19
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Is this the ugliest looking "bill" ever?

 

 

 

 


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  Reply # 1872660 25-Sep-2017 19:20
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That's not actually the bill. you're bill will be attached.


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  Reply # 1872661 25-Sep-2017 19:20
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The bill is attached as a separate document tho isn't it? This is just the email with the bill?




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  Reply # 1872662 25-Sep-2017 19:21
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*Bill email


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  Reply # 1872663 25-Sep-2017 19:32
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MadEngineer:

 

*Bill email

 

 

 

 

How would you like it to word?




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  Reply # 1872665 25-Sep-2017 19:37
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From the inbox it doesn't even show as coming from Vodafone

 

Previously they came from "My Vodafone mobile bill" with a subject of "[account code] - My Vodafone mobile bill"

 

 

 

 

 

Just some feedback.  The new format looks like spam


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  Reply # 1872672 25-Sep-2017 19:46
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Also the big questionmark on the sender means they cant be bothered to set up their email servers properly.





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  Reply # 1872841 26-Sep-2017 07:42
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richms:

 

Also the big questionmark on the sender means they cant be bothered to set up their email servers properly.

 

 

They be having massive issues with their domains and DNS tools. Which include some govt hosted ones as well. This might be why, I would suspect Gmail has ripped out any images etc due to being a non verified sender or however. 





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  Reply # 1872957 26-Sep-2017 10:55
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To answer the OP's question: Yep - it's the ugliest bill email ever.


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  Reply # 1873426 27-Sep-2017 07:55
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thanks for the heads up, my bill was blocked initially, bloody Outlook...


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  Reply # 1873432 27-Sep-2017 08:29
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@mikehales is VodafoneNZ aware of these issues I am also trying to open this months invoice in the My Vodafone App and getting invalid format

Linux




Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1873437 27-Sep-2017 08:44
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  Reply # 1873443 27-Sep-2017 09:02
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Linux: @mikehales is VodafoneNZ aware of these issues I am also trying to open this months invoice in the My Vodafone App and getting invalid format

Linux

 

Not to mention since the app was updated about a couple of months ago it crashes when you actually click on "view bill". Clearly the QA is pretty crap and I can't believe this isn't fixed since it's obviously something lots of people use.

 

To view the bill (which doesn't actually work anyway since it's saying invalid format) you have to click on "pay bill" and then "view latest bill".

 

 

 

 


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  Reply # 1873466 27-Sep-2017 09:37
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Re Bills in My Vodafone - yes aware, apologies





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1873474 27-Sep-2017 09:49
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Its the grammar that offends me in the email - "Direct Debit from your bank account or your credit or Visa debit card....".  

 

So you can't pay with your Mastercard debit card?

 

or your Mastercard credit card?

 

And 2 x or in the same sentence *shudder*

 

sealed


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  Reply # 1873539 27-Sep-2017 11:24
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If you can't open it, is there really a bill to pay?




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