Just thought I'd open up a new thread more for tracking.
The My Vodafone app is incredibly buggy - I am using a OnePlus 5 and have cleared data on the app / uninstalled and reinstalled etc with no success.
- Account information sometimes doesn't load or refresh (keeps saying outdated information).
- Bills don't load via the app or when they do all I get is a corrupted PDF file.
- Payment information doesn't load.
- Often get the dreaded infinite "spinning wheel of death".
In all it is practically in an unusable state. It is easier to login via the website than to battle the app. Furthermore, I didn't even get a bill sent via email so if I didn't check My Vodafone I wouldn't have seen it - not sure how many customers this will affect. Also not a great experience given I am a new customer.
@MikeHales I presume you're aware of these bugs from the previous thread but mind prodding somebody to take a look? Just have not heard of anything.