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Topic # 226240 27-Dec-2017 16:15
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So I had this annoying problem with my Vodafone Home Gateway HG659 where none of the wifi passwords would work. I enter the correct password and promoted with the "Incorrect Password. blar blar blar". I would reboot it and everything was okay.

 

But now the problem is happening every 3~4 days. I would be quite happy watching YouTub and I would be unable to connect the server I tried changing from the 5Ghz to the 2.4Ghz "Wrong Password". Reboot, fixed.

 

The problem is affecting the Xbox / Chromecast / laptops as well.

 

I this a known issue? I do have the guest wifi feature enabled and this is also affected.

 

 

 

 

 

 

 

 






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  Reply # 1925771 27-Dec-2017 16:20
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got the latest firmware?


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  Reply # 1925778 27-Dec-2017 16:37
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What software version is the modem on? B026 is the latest

 

Linux

 

Edit: I have the HG659 and uptime is 48 days no issues and uptime would be longer but had a power cut





Ex JohnR VodafoneNZ 17 years 4 days

 
 
 
 


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  Reply # 1925782 27-Dec-2017 16:54
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This sounds like the per band limitation on wireless connections.





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  Reply # 1925785 27-Dec-2017 16:59
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the 32 device limit?


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  Reply # 1925790 27-Dec-2017 17:09
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Jase2985:

 

the 32 device limit?

 

 

Yes. per band is lower than the 32 device one too.





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  Reply # 1925795 27-Dec-2017 17:20
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I pick too would be that you're exceeding the number of clients.

 

How many devices do you have connected?

 

 


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  Reply # 1926045 28-Dec-2017 11:31
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I have a similar issue.  My HG659 was going great until I updated to the latest firmware a few months ago, now I have to reboot several times a week as the wifi stops working.

 

 




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  Reply # 1926149 28-Dec-2017 13:34
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Jase2985:

 

got the latest firmware?

 

 

 

 

 

 

 

 

Product type:

 

HG659

 

 

Device ID:

 

00E0FC-S3G7N17113015599

 

 

Hardware version:

 

VER.B

 

 

Software version:

 

V100R001C206B020

 

 

System up time:

 

0 days 21 hours 30 minutes 7 seconds

 

 

 

 

 






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  Reply # 1926230 28-Dec-2017 17:21
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  Reply # 1926262 28-Dec-2017 19:39
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Jase2985:

 

so an old version then, try updating it.

 

http://help.vodafone.co.nz/app/answers/detail/a_id/24400/~/upgrade-vodafone-modem-firmware

 

 

Did version update V100R001C206B026, however, the default password and the super duper admin password not working now ('@' plus the last 8 digits of my serial number)

 

 

 

Also, following the instructions, admin and admin did not work.

 

 






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  Reply # 1926265 28-Dec-2017 19:52
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Or ask for  their "Hub" unit - next door had one sent to them at no cost or notification, just had a note with it saying "were upgrading everyone".

 

 





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  Reply # 1926266 28-Dec-2017 19:54
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xpd:

Or ask for  their "Hub" unit - next door had one sent to them at no cost or notification, just had a note with it saying "were upgrading everyone".


 



This is what I've done. I rung up today and they're sending a tech out with a new hub (wouldn't let me install it myself).

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  Reply # 1926270 28-Dec-2017 20:23
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BigMal:
xpd:

 

Or ask for  their "Hub" unit - next door had one sent to them at no cost or notification, just had a note with it saying "were upgrading everyone".

 

 

 

 

 



This is what I've done. I rung up today and they're sending a tech out with a new hub (wouldn't let me install it myself).

 

Really ? Our neighbor is not IT savvy at all and it just turned up in post.

 

 





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  Reply # 1926271 28-Dec-2017 20:27
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jimbob79:

Jase2985:


so an old version then, try updating it.


http://help.vodafone.co.nz/app/answers/detail/a_id/24400/~/upgrade-vodafone-modem-firmware



Did version update V100R001C206B026, however, the default password and the super duper admin password not working now ('@' plus the last 8 digits of my serial number)


 


Also, following the instructions, admin and admin did not work.


 



Username is case sensitive ("Admin")

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  Reply # 1926274 28-Dec-2017 20:43
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jimbob79:

 

Jase2985:

 

so an old version then, try updating it.

 

http://help.vodafone.co.nz/app/answers/detail/a_id/24400/~/upgrade-vodafone-modem-firmware

 

 

Did version update V100R001C206B026, however, the default password and the super duper admin password not working now ('@' plus the last 8 digits of my serial number)

 

 

 

Also, following the instructions, admin and admin did not work.

 

 

 

 

http://help.vodafone.co.nz/app/answers/detail/a_id/24560/~/admin-password-for-the-vodafone-wireless-modem-%28hg659%29


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