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Streaming

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#236225 24-May-2018 12:37
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Hey all,

 

 

 

I'm in the process of moving to a new build in a new subdivision in Halswell Christchurch and was hoping to stick with Vodafone for my ISP as I have been on their cable network for a long time now and have had a relatively good time with them.

 

 

 

The new place isn't in part of the cable network so I'll need to move over to Fibre which I have no issue with.

 

 

 

However when I put through my moving house request asking for Fibre Max (available on the online tool, but I know they are not 100% accurate) I was informed that vodafone don't offer Fibre Max outside of Dunedin and the best I could get is the Fibre 200 plan.

 

 

 

Is this true? It sounded a bit weird to me so I've put my request on hold in case I need to shop around for a different ISP and I was hoping someone on here might be able to shed some light on it.


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Jourdair
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  #2021806 24-May-2018 13:00
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I live in Christchurch and moved from FibreX Max to Fibre Max about a month ago. 

 

 

 

Definitely available.




Demeter
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  #2021807 24-May-2018 13:06
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To my knowledge, Fibre Max is available everywhere we sell Fibre. Have a chat with the team on 0800 533 010, or if you're that way inclined, pop into a store for someone to confirm what you can get at your new address.


Streaming

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  #2021951 24-May-2018 17:04
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Thanks both of you for your help.

 

 

 

After going into a store and confirming I could get Fibre max, and then having to re-ring the moving home phone line (as the store couldn't perform this action) we got to the bottom of it and everything is sorted.

 

 

 

Thanks again.




Demeter
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  #2022187 25-May-2018 06:30
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Sorry for the runaround... Usually the staff have access to the same sort of tools our in-house sales people have, so it's odd that the store couldn't help. :( Glad you got it sorted though.


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