Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




83 posts

Master Geek


Topic # 52682 5-Dec-2009 16:54
Send private message

I just bought 2 iPhone 3GS's from the riccarton mall shop in Christchurch. One of them has a noticeable dead pixel on it. Seeing as I bought it about an hour ago, can I get it replaced tomorrow in store?

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
2676 posts

Uber Geek
+1 received by user: 527


  Reply # 279565 5-Dec-2009 17:26
Send private message

tomisbetterthanu: I just bought 2 iPhone 3GS's from the riccarton mall shop in Christchurch. One of them has a noticeable dead pixel on it. Seeing as I bought it about an hour ago, can I get it replaced tomorrow in store?


Try your luck, but I suspect they you will get the "warranty issues are dealt with by apple or our repairer, please give us $XX dollars and we will send it away for inspection"



83 posts

Master Geek


  Reply # 279573 5-Dec-2009 18:13
Send private message

Just took it in then, they have sent it away and will take 10 days. :( Was free though. Back to my laggy 2G then. :'(

 
 
 
 


BDFL - Memuneh
59080 posts

Uber Geek
+1 received by user: 10349

Administrator
Trusted
Geekzone
Subscriber

  Reply # 279580 5-Dec-2009 18:59
Send private message

Ten days on a brand new, not even a couple of hours old phone? Talk about poor service when someone is buying a $1000+ device.






83 posts

Master Geek


  Reply # 279582 5-Dec-2009 19:00
Send private message

Yeah, used it for about 5 minutes. Activated it, went to app store and the dead pixel was just staring at me. D:

43 posts

Geek


  Reply # 279603 5-Dec-2009 20:19
Send private message

the worst part is, you're probably going to get a refurb from MFR

370 posts

Ultimate Geek

Trusted

  Reply # 279613 5-Dec-2009 21:15
Send private message

d0tn3t: the worst part is, you're probably going to get a refurb from MFR

You sure? I thought they were all brand new. :\

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 279614 5-Dec-2009 21:18
Send private message

Should it not be a OBF (out of box failure)

John



83 posts

Master Geek


  Reply # 279616 5-Dec-2009 21:26
Send private message

What? I won't get a new one? Will I get a used iPhone for noticing a dead pixel when I loaded the app store immediately after activating the phone?

2363 posts

Uber Geek
+1 received by user: 12

Trusted
Spark

  Reply # 279625 5-Dec-2009 22:12
Send private message

I would hope not, as Johnr says, it could be classed (and should be with the information at hand) as an OBF.

nzbnw







43 posts

Geek


  Reply # 279627 5-Dec-2009 22:19
Send private message

YMMV, but when I got my 3GS a few months ago, I noticed problems with the casing on the first day, and they insisted that every phone has to be checked (Apple policy), and I recieved several different refurbs before I complained to the retailer's HQ and they offered me a new retail package.

370 posts

Ultimate Geek

Trusted

  Reply # 279658 5-Dec-2009 23:25
Send private message

d0tn3t: YMMV, but when I got my 3GS a few months ago, I noticed problems with the casing on the first day, and they insisted that every phone has to be checked (Apple policy), and I recieved several different refurbs before I complained to the retailer's HQ and they offered me a new retail package.


From friends experience in MFR at Sylvia Park, Auckland they replace on the spot with new one. Would complain if it wasn't..

23 posts

Geek


  Reply # 279667 6-Dec-2009 00:18
Send private message

now u realise why telecom created there own repair company. MFR are a joke

BDFL - Memuneh
59080 posts

Uber Geek
+1 received by user: 10349

Administrator
Trusted
Geekzone
Subscriber

  Reply # 279680 6-Dec-2009 08:19
Send private message

Seriously, if you have used it for less than a couple of hours and it's got dead pixels, I wouldn't want to receive a refurb unit. Hit then with a CGA claim.






83 posts

Master Geek


  Reply # 279684 6-Dec-2009 09:03
Send private message

CGA?

3304 posts

Uber Geek
+1 received by user: 627


  Reply # 279693 6-Dec-2009 10:11
Send private message

Consumer Guarantees Act.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Phone prices rising as users move upmarket
Posted 24-Nov-2017 17:16


Talking net neutrality on RNZ Nine-to-Noon
Posted 24-Nov-2017 12:11


Air New Zealand experiments with blockchain technology
Posted 23-Nov-2017 15:39


Symantec selects Amazon Web Services to deliver cloud security
Posted 23-Nov-2017 10:40


New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.