Civil Defence mobile alerts

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#2133932 25-Nov-2018 19:30

Received on three iPhones in our house, all on Skinny/SkinnyDirect. Mine is permanently on silent and I didn’t notice the alert.

doubledown

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#2133935 25-Nov-2018 19:39

Last year I never got the emergency alert, and could never figure out why. I have an Samsung S7, brought new from Spark in NZ. Looking through the settings from Samsung's page via the Civil defence page, it refers to an "emergency alerts" setting which I could never find. After looking through the Messages (Three dots at top of messages) Settings>More Settings>Cell Broadcast, I believe I found it. It is called Cell Broadcast, rather than emergency or threat.

Won't know I'm right until they do it again or there is a real one!

robjg63

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#2133939 25-Nov-2018 20:00

Parallel imported galaxy a5 2017 worked sweet as. Wife's s7 worked fine too.
I think you might need to be using the Samsung messages app as it has references to emergency messages under its settings.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

Oblivian

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#2133940 25-Nov-2018 20:01

doubledown:

Last year I never got the emergency alert, and could never figure out why. I have an Samsung S7, brought new from Spark in NZ. Looking through the settings from Samsung's page via the Civil defence page, it refers to an "emergency alerts" setting which I could never find. After looking through the Messages (Three dots at top of messages) Settings>More Settings>Cell Broadcast, I believe I found it. It is called Cell Broadcast, rather than emergency or threat.

Won't know I'm right until they do it again or there is a real one!

Cellbroadcasts have a number of faces.

Emergency/Presidential alers falls into one of them. Another can give notifications of Cell tower switching. Then there is CMAS/WEA. One of those things that everyone has their own great idea on how to use/configure it best.

BUT, it originally appeared that implementation in NZ was meant to override all those opt out options regardless.
Finding this however, has me questioning the alert level they are flagging the tests with. As a number have said even on silent forced it didn't audibly alert

https://www.samsung.com/nz/support/mobile-devices/emergency-alert/

Everyone just needs to make sure they fill out the surveymonkey form so they can gather more data on how to best serve them in future I guess since the results still widely vary.

Rickles

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#2133942 25-Nov-2018 20:13

Got the TXTs and funny klaxon sound on 2 Voda Mini 7's …. one is Voda pre-pay and one is on account. Both timed at 6:14pm.

GregV

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#2133945 25-Nov-2018 20:20

Wife and I both have Vodafone Smart V8s on 2d, both with latest update. Neither of us got the alert. Mine was on DND, which the feedback page says may prevent the alert, but my wife's phone didn't get the alert, and she wasn't using DND

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old3eyes

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#2133948 25-Nov-2018 20:38

josephhinvest: Received on three iPhones in our house, all on Skinny/SkinnyDirect. Mine is permanently on silent and I didn’t notice the alert.

According to the news it's supposed to override silent mode.

Regards,

Old3eyes

old3eyes

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#2133949 25-Nov-2018 20:40

My Moto G4 got it. Granddaughter's Mi4i and m in laws Galaxy J7 didn't get it. Wifes phone a Nokia 7plus was turned off at the time.

Regards,

Old3eyes

alasta

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#2133953 25-Nov-2018 20:46

old3eyes:
josephhinvest: Received on three iPhones in our house, all on Skinny/SkinnyDirect. Mine is permanently on silent and I didn’t notice the alert.

According to the news it's supposed to override silent mode.

That is clearly not what's happening based on several anecdotes in this thread, plus numerous comments on Facebook.

jamesrt

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#2134020 25-Nov-2018 21:37

+1 for the iPhone not making any sound... (Skinny if it matters)

nakedmolerat

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#2134024 25-Nov-2018 22:03

two note 9 on vodafone sure signal - no alert received

2x backup phone (nokia 3110) on spark - no alert received

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farcus

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#2134036 25-Nov-2018 22:10

my Nexus 5 on skinny got a "presidential alert". Horrendous noise that also stopped my music playback. :-)

JaseNZ

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#2134037 25-Nov-2018 22:12

iPhone xs max and my wifes 6s+ received ok in chch (both on spark)

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Batman

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#2134045 25-Nov-2018 22:28

2 skinny one apple one android both received, neither received last time

freitasm

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#2134070 26-Nov-2018 07:24

By the way, the message came through the lock screen but since my phone (Huawei Mate 20 Pro) unlocks with face recognition I did not have time to read it.

Once unlocked the message was no longer available anywhere to be read - not in the notification area or Messages app.

It is available through Settings | Sounds | More Sound Settings | Mobile Broadcasts | Emergency alert History... Not an "emergency" type of location really.

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