Returning faulty goods without receipt

Forums › Off topic › Returning faulty goods without receipt

doctormaxim

102 posts

Master Geek

#139282 3-Feb-2014 17:39

Hey guys,

Last August I purchased a set of gold clubs from The Warehouse. The golf clubs themselves are fine but the bag has been falling apart. "No worries I'll just return it" I thought, however I can't find the receipt anywhere, the only thing I have is my bank statement showing a purchase at The Warehouse.

Has anyone been in this situation before and/ or know if there's anything I can do?

Cheers

1 | 2

2870 posts

Uber Geek

Trusted

Lifetime subscriber

#979538 3-Feb-2014 17:46

info here

Galaxy S10

Garmin Fenix 5

kobiak

1615 posts

Uber Geek

Trusted

#979539 3-Feb-2014 17:46

Yeah I returned something to cloths retailer with bank statement showing my purchase as I was not able to find origional receipt.

No issues.

helping others at evgenyk.nz

Coil

6614 posts

Uber Geek
Inactive user

#979554 3-Feb-2014 18:06

A proof of payment is usually fine, I can return things no issue with a statement.

johnr

19282 posts

Uber Geek
Inactive user

#979568 3-Feb-2014 18:12

Gold they must of been costly

doctormaxim

102 posts

Master Geek

#979570 3-Feb-2014 18:15

johnr: Gold they must of been costly

They weren't but I'm only a beginner at the game.

Archer77

131 posts

Master Geek

#979640 3-Feb-2014 19:11

I've successfully dealt with DSE without a receipt (for a Seagate HDD). I was able to give them the date and they found the transaction in their system.

doctormaxim

102 posts

Master Geek

#979659 3-Feb-2014 19:33

Thanks for your help guys. I'll go in to see them soon and hopefully get the bag fixed or replaced

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

tardtasticx

3075 posts

Uber Geek

#979664 3-Feb-2014 19:37

The warehouse is usually pretty good with this stuff, especially with a bank statement. I had a broken fan I got from them, it broke, took it back without receipt and they swapped it then and there. Didnt even check the records or anything which saved a lot of hassle.

mattwnz

20178 posts

Uber Geek

#979674 3-Feb-2014 19:53

tardtasticx: The warehouse is usually pretty good with this stuff, especially with a bank statement. I had a broken fan I got from them, it broke, took it back without receipt and they swapped it then and there. Didnt even check the records or anything which saved a lot of hassle.

If the item is a house brand that only they sell, it makes it a lot easier to confirm that it was purchased from a retailer, without the need for a receipt.

HowickDota

423 posts

Ultimate Geek

#979687 3-Feb-2014 20:12

Returned stuff to the warehouse (dargaville) a couple of times without receipts and they were fine with it.

tdgeek

29754 posts

Uber Geek

Trusted

Lifetime subscriber

#979713 3-Feb-2014 20:46

johnr: Gold they must of been costly

You do spillchecking on the side, John?

freitasm

BDFL - Memuneh
79316 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#979715 3-Feb-2014 20:49

tdgeek:
johnr: Gold they must of been costly

You do spillchecking on the side, John?

Not sure "spillchecking" but "must of" instead of "must have" ;)

Satch

1985 posts

Uber Geek

#980056 4-Feb-2014 12:51

I just got a replacement Apple cable today from Noel Leeming that I returned with only proof of purchase being my credit card statement. I'm normally good at holding onto receipts but obviously not in this case!

timmmay

20591 posts

Uber Geek

Trusted

Lifetime subscriber

#980073 4-Feb-2014 13:00

I scan all my receipts, name the files by retailer and product, when I need to return things it's a quick search with windows program "everything", print, and take back. I do the same with all manuals (download preferred of course) and important correspondence. It's annoying the odd occasion I forget to, but super helpful most of the time.

Satch

1985 posts

Uber Geek

#980077 4-Feb-2014 13:03

I wonder if retailers would accept photos of receipts. There must be an iPhone app out there for that. Although they commonly say "with original receipt only" which won't include photos or scans.

timmmay - how do retailers react to your scanned receipts?

1 | 2