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Senecio
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  #2966253 12-Sep-2022 16:30
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Handsomedan:

 

....Restaurants that charge an arm and a leg and insist on you eating the way they want to eat? They don't get my custom. Simple. 

 

 

 

 

I'm Ok if the chef recommends how they think it would be best enjoyed but if they flat out refuse to cook it how you want it then its time to eat elsewhere. Sounds like the chef in your example took a very pragmatic view and was willing to accommodate but wanted to make sure everyone at the table understood what it would take. Kudos to them.


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  #2966258 12-Sep-2022 16:47
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Rikkitic:

Senecio:


One restaurant even got upset when she wanted to order two entrées, the second to be brought with everyone else's mains. 



Restaurants provide a paid service. They are not doing you a favour by allowing you to eat their food. A restaurant that treats its customers this way does not deserve any. Don't give them your money and make sure everyone knows why. 


 



Saying you aren’t happy is the best possible thing you can do for a business. Doing it without being an arse seems to be a problem for many people but suffering in silence doesn’t help anyone.

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  #2966289 12-Sep-2022 17:42
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trig42:

 

Rikkitic:

 

Senecio:

 

One restaurant even got upset when she wanted to order two entrées, the second to be brought with everyone else's mains. 

 

 

Restaurants provide a paid service. They are not doing you a favour by allowing you to eat their food. A restaurant that treats its customers this way does not deserve any. Don't give them your money and make sure everyone knows why. 

 

 

Agree. If I want 2 entrees, I don't want the restaurant judging me. A good friend of ours doesn't eat a huge amount and frequently orders two entrees. I've never been with him at a restaurant where that has been an issue.

 

 

There's a restaurant in Khandallah (Taste) that we used to visit quite frequently some years back (and I mean about 16 - 20 years ago, not sure if owners are still the same).

 

We used to just go out walking around the neighbourhood and get dinner there. One day we decided to stop and just have dessert. The restaurant was empty. One of the owners gave us a table and when we ordered desserts only he made us leave, saying "No tea, no pudding."

 

He gave up making any money from us that night. And we never visited them again. 





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Technofreak
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  #2966295 12-Sep-2022 18:12
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Handsomedan:

 

I agree with this. 

 

I eat my steak well done. By well done, I mean like an old boot. 

 

I went to a famous chef's restaurant and the only thing that appealed to me on the meu was a steak. I sheepishly asked the waiter if it could be well done. 

 

The famous chef came out and quite discretely asked who had ordered the well done steak. I admitted it was me. He explained why my meal would take a lot longer to cook as he didn;t want to simply blacken and ruin it, but wanted to take the challenge to make it enjoyable, by cooking it slower and with more care. 

 

This was going to hold up everyone else at the table - that was his main concern. The rest of the table were OK with that and we got on the drinks instead, while we waited for him to incinerate my meat and gently cook everyone else's meals. 

 

One of the best dining experiences I have ever had. 

 

 

 

 

 

Restaurants that charge an arm and a leg and insist on you eating the way they want to eat? They don't get my custom. Simple. 

 

 

 

 

 

 

That's how I like mine too.

 

I generally don't have a problem getting it done how I like. My wife likes Medium Rare. I tell the wait staff that if the chef wants to "butterfly cut" the steak to speed up the cooking process that's OK with me.

 

 

 

Any chef that ever tries to tell me how to have my steak will be reminded who the customer is.





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  #2966313 12-Sep-2022 19:04
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msukiwi:

And that is why we take reviews with the "grain of salt" that they deserve! And why I have rarely bothered doing one!

 

 

That's why ProductReview.com.au exists. Unfortunately that attracts all the negative reviews that the merchant web sites filter out, so you have to be careful not to assume that every product ever made is a piece of ****.

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  #2966314 12-Sep-2022 19:08
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Geektastic:

Many moons ago I banked with the Royal Bank of Scotland. Their Switch cards (like Visa Debit here) had  photos of the cardholder on the back next to the signature.

 

 

Another bogus security measure that, like the learning modes that came up in another thread, was based purely on analytical advocacy: Think about an issue, dream up a solution, advocate its universal adoption. The idea was that someone somewhere was supposed to check the photos, but no-one ever did. The uselessness of the measure was experimentally demonstrated when various research groups ran tests where they sent people who were totally unlike the card holders in to make purchases with them, and none were detected or stopped.

 

 

The card vendors stopped doing it not long after the results were published.

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  #2966317 12-Sep-2022 19:20
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freitasm:

We used to just go out walking around the neighbourhood and get dinner there. One day we decided to stop and just have dessert. The restaurant was empty. One of the owners gave us a table and when we ordered desserts only he made us leave, saying "No tea, no pudding."

 

He gave up making any money from us that night. And we never visited them again. 

 

 

Did you ask them why? I've been in restaurants where the owners went to ridiculous lengths to please customers (vegans, I would have told them to go elsewhere after about the fifth time they found fault with the suggested dishes) and another case where they sent an employee up the road for a missing ingredient so they could make what the customer had ordered, so something like this seems pretty odd. Could it have been that, with the restaurant empty, he didn't want to fire up the kitchen for a slice of tiramisu and a few cups of coffee?

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  #2966375 12-Sep-2022 20:17
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neb:
freitasm:

 

We used to just go out walking around the neighbourhood and get dinner there. One day we decided to stop and just have dessert. The restaurant was empty. One of the owners gave us a table and when we ordered desserts only he made us leave, saying "No tea, no pudding."

 

He gave up making any money from us that night. And we never visited them again. 

 

 

Did you ask them why? I've been in restaurants where the owners went to ridiculous lengths to please customers (vegans, I would have told them to go elsewhere after about the fifth time they found fault with the suggested dishes) and another case where they sent an employee up the road for a missing ingredient so they could make what the customer had ordered, so something like this seems pretty odd. Could it have been that, with the restaurant empty, he didn't want to fire up the kitchen for a slice of tiramisu and a few cups of coffee?

 

 

Good for you. And they way you put it, thanks for the victim blaming.





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bazzer
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  #2966381 12-Sep-2022 20:41
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freitasm:

 

There's a restaurant in Khandallah (Taste) that we used to visit quite frequently some years back (and I mean about 16 - 20 years ago, not sure if owners are still the same).

 

We used to just go out walking around the neighbourhood and get dinner there. One day we decided to stop and just have dessert. The restaurant was empty. One of the owners gave us a table and when we ordered desserts only he made us leave, saying "No tea, no pudding."

 

He gave up making any money from us that night. And we never visited them again. 

 

 

That is so weird! Especially if you used to go there frequently, didn't anyone recognise you? Not that it should make a difference. I don't really go to any restaurant often enough to be a "regular" anymore, but in the past, it's always nice to get a special hello!


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  #2966385 12-Sep-2022 20:48
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I have been to many restaurants that recognised me and even knew my preferences. But this one seemed to go out of their way to go in the opposite direction.




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  #2966405 12-Sep-2022 22:36
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My wife is like as above re entrees. We’ve had some that were a whole meal for her so she was barely able to start the main. We now ask about the serving size and if an entree can be shared. The best single answer and question in one to that is simply if we’d like another piece of x added.




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  #2966408 12-Sep-2022 23:50
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Salespeople who want to be more distinguished than their customers.

 

I was once in a branch of a normal shoe chain, but at the first address in town. As it was very hot, I didn't wear a suit and tie, of course. When I asked them to bring me a pair of black handcrafted shoes in my size in the upper price range from the warehouse, it took a (cigarette) while. Unfortunately, they didn't fit yet, so please get one size bigger from stock. She then said, could I afford them at all before she had to run to the warehouse again?

 

One of her colleagues had overheard this and she quickly brought me the desired size in both black and brown before the first saleswoman had even made her way back to the warehouse. Since I also liked the brown shoes very much, I bought both pairs right away. The face was priceless when she came back and saw that her friendly colleague had doubled her sales with me and I said goodbye in a friendly manner.





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Handle9
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  #2966409 12-Sep-2022 23:55
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Tinkerisk:

Salespeople who want to be more distinguished than their customers.


I was once in a branch of a normal shoe chain, but at the first address in town. As it was very hot, I didn't wear a suit and tie, of course. When I asked them to bring me a pair of black handcrafted shoes in my size in the upper price range from the warehouse, it took a (cigarette) while. Unfortunately, they didn't fit yet, so please get one size bigger from stock. She then said, could I afford them at all before she had to run to the warehouse again?


One of her colleagues had overheard this and she quickly brought me the desired size in both black and brown before the first saleswoman had even made her way back to the warehouse. Since I also liked the brown shoes very much, I bought both pairs right away. The face was priceless when she came back and saw that her friendly colleague had doubled her sales with me and I said goodbye in a friendly manner.



Were they Bavarian?

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  #2966410 13-Sep-2022 00:02
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Handle9:

 

Were they Bavarian?

 

Nope. Neither the shoes, nor the saleswomen. ;-)





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  #2966411 13-Sep-2022 00:11
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Tinkerisk:

She then said, could I afford them at all before she had to run to the warehouse again?

 

 

Years ago a friend who at one time worked in a higher-end store that paid personal attention to customers told me that part of their training was to match what the customers could afford to what they showed them, since it was considered bad form to embarrass a customer by putting them in a situation where they'd then have to communicate that they couldn't actually afford any of this and could they be shown cheaper stuff. It sounds like this person got about a quarter of that lesson and then made a complete mess of the remaining 75%.

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