networkn:Stores that have a publicly accessible email address listed on their site AND respond promptly to said emails.
It really stands out when it happens. I recently dealt with a place called Sparts NZ who do a wide range of spare parts for things and they replied to an inquiry on a weekend, provided detailed technical advice on what wasn't a terribly large (high-value) order for them, and shipped the same day. Wish more companies were like that.


