Delays with items shipped from China with Aliexpress

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Ultimate Geek
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#2484734 16-May-2020 08:30

SirHumphreyAppleby:
When were they sent? They will be marked as complete automatically if you don't mark them as received or open a dispute.

That's the strange thing, the purchase protection is still running and the order itself is still open, and I can confirm receipt still. It's only the tracking details that have changed to completed. That includes items sent 2 months ago as well as 3 weeks ago, all were showing as a mix of awaiting airline, arrived in destination country or with last mile carrier. Some still have 50+ days of purchase protection as they were extended.

The ones that purchase protection expired on earlier in the week, I was able to open a dispute on and they were refunded as the seller wouldn't respond to a request to extend the protection.

Intravix

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Master Geek
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#2485341 17-May-2020 20:59

I made 10-12 orders in late Feb. Most arrived reasonably quickly, near the start or during Level 4.

Have two outstanding, one of which has been marked as Finished despite not receiving the package. Apparently left China on 29/02.

deadlyllama

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#2485408 18-May-2020 09:14

I've got a bunch of stuff that appears to be stuck with Hongkong Post since approx 8 April. HKP aren't doing airmail to NZ at the moment so I imagine it's all piled up in a warehouse waiting for mail flights to resume.

askelon

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Ultimate Geek
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#2485482 18-May-2020 10:23

Ive got one that was sent on the 12th of March. They have increased the delivery time 3 times since then. It supposedly got shipped by air over a month ago then nothing as far as tracking is concerned. Two other orders done more recently (as in end of last month, earlier this month) have both arrived at the transit country or district, whatever thats supposed to mean.

In saying that another 2 orders I did at the beginning of April turned up in under 2 weeks. Of course the first order is the one I really wanted!!

vexxxboy

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#2489989 23-May-2020 12:08

i ordered something on the 18th of May and it arrived in the country on the 21st so they are getting here quickly , it's this end where the problem is.

Common sense is not as common as you think.

sm1ff

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#2490056 23-May-2020 13:22

I ordered something from 29th January and it turned up this week!

No clue how it took that long

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TranceManNZ

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Geek
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#2493299 28-May-2020 04:29

Something weird is going on for sure! I have a few parcels now that have no tracking since leaving China. Is NZPost filling up a warehouse with overseas freight or something !!??

Departed country of origin:

09/04/20

25/04/20

11/04/20

Maybe with raising unemployment NZPost could hire some temp staff. This Labour government should be addressing the short falls of NZPost.

SirHumphreyAppleby

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#2493312 28-May-2020 07:42

TranceManNZ:

This Labour government should be addressing the short falls of NZPost.

I really feel like this is a case of give them an inch and they'll take a mile. NZ Post have been slashing services for years. Fastpost has gone, delivery times have increased.

Many Geekzone users are in Wellington, and may not have noticed this to the same extent. In Auckland, my elderly grandmother used to be able to walk 20m to a post box. For the last few years of her life, the nearest post box was over 1km away and she physically wasn't able to keep that connection with the outside world. I now have to walk 1.1km, where previously I had to walk 500m. I don't mind the walk, but where I used to be able to just drop mail in a box somewhere on my travels, I'm now forced to plan a route specifically to post mail.

When mail delivery went down to three days a week, international packages were still being delivered daily. That's no longer the case. They are delivered only on regular mail days. According to their Website when I last checked, packages were meant to be delivered in three days irrespective of the origin. I had international arrivals sitting with NZ Post for over a week, and when I queried this, they told me they were delivered on a five day cycle (already exceeded), and if I wanted my mail quicker I should use express services which will be processed faster. So much for their three day claim.

frankv

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#2493316 28-May-2020 07:58

TranceManNZ:

Something weird is going on for sure! I have a few parcels now that have no tracking since leaving China. Is NZPost filling up a warehouse with overseas freight or something !!??

Early on in covid-19 (before it had spread outside China), it was stated that all parcels from China would be quarantined for 2 weeks. Maybe NZPost is still doing that?

I think they're doing recent stuff as quickly as possible, and only addressing the backlog when there's spare capacity.

SirHumphreyAppleby

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#2493323 28-May-2020 08:11

frankv:

Early on in covid-19 (before it had spread outside China), it was stated that all parcels from China would be quarantined for 2 weeks. Maybe NZPost is still doing that?

Mail flow was interrupted February 10 - 26. There is no quarantine of packages as this is unnecessary.

GV27

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#2493324 28-May-2020 08:14

Still waiting, supposedly departed 10/3 and en route to NZ but nothing since.

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Andib

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#2493325 28-May-2020 08:14

TranceManNZ:

Something weird is going on for sure! I have a few parcels now that have no tracking since leaving China. Is NZPost filling up a warehouse with overseas freight or something !!??

Departed country of origin:

09/04/20

25/04/20

11/04/20

I find when my parcels 'stop tracking' when they leave china is due to them being addressed to a reshipper. When they do finally arrive they have a new label on them from an address in Auckland.

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Batman

Mad Scientist
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#2493329 28-May-2020 08:18

arrived after 2.5 months. and turned out to be fake.

vexxxboy

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#2493345 28-May-2020 08:52

vexxxboy:

i ordered something on the 18th of May and it arrived in the country on the 21st so they are getting here quickly , it's this end where the problem is.

ok it is now in transit to Rotorua, 3 days from China to NZ and 4 days and counting from Auckland to Rotorua

Common sense is not as common as you think.

kobiak

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#2493347 28-May-2020 08:57

I've got something shipped on 18/05 from China. Arrived in NZ on 22/05. And delivered yesterday on 27/05.

Before lock down it would have been delivered 3-4 days earlier.

helping others at evgenyk.nz

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